Software & Installation Instructions

Helping Families. Supporting Communities. Empowering Individuals.

ROCS VERSION 5.07 and Older Versions will no longer be supported.

ROCS VERSION 6.07

  • If you are upgrading from 5.07 or older version to 6.07, PLEASE CONTACT THE ROCS HELP DESK FOR ASSISTANCE IN UPGRADING YOUR SOFTWARE.
  • If you are moving your ROCS 6.0 series version from one server to another and/or one computer to another

 PLEASE CONTACT THE ROCS HELP DESK FOR ASSISTANCE TO ENSURE THE LICENSE KEY IS PROPERLY TRANSFERRED.

  • To obtain the ROCS Version 6.07 download and instructions, please click on the following link:  ROCS Download Instructions
  • ROCS Version 6.07 is available for 32-bit and 64-bit operating systems like Windows 7 and 10 Professional only.
  • HOME PREMIUM versions of these operating systems are NOT supported.
  • Version 6.0 series requires a license key specifically assigned to our agency - DO NOT download if you do not have a license key already assigned.  You must 1st contact our office for assistance with the installation of the 6.07 version of ROCS.  We would prefer to work with you to complete this installation.  Please email DoIT.ROCS@illinois.gov and schedule a time for this.
  • NOTE:  The 6.06 and 6.07 versions of the ROCS software may not be acceptable to your antivirus application.  If the executable is wiped off your computer by your antivirus application, you will need to create an exception to the PRSW folder and the file gsd01000.exe within the settings of your antivirus application.
  • To do this follow these steps:
    • 1st disable the antivirus application
    • 2nd reinstall the software
    • 3rd create the exception within the antivirus application settings for the gsd01000.exe file in the PRS\PRSW folder
    • 4th open the ROCS software using the gsd01000.exe to make sure the software is working
    • 5th enable the antivirus application and check the software again to make sure it is working.

NEW PROVIDERS:  You may request agency specific and client files by sending an email request to DoIT.ROCS@illinois.gov


 Computer Requirements

  • ROCS Version 6.07 is compatible with the 32-bit and 64-bit operating systems such as Windows 7 and 10 Professional only. HOME PREMIUM VERSIONS ARE NOT SUPPORTED!
    NOTE:  The 6.0 series requires a license and you must contact our office to obtain the license key.  We will need to assist in the installation of the software which will take about an hour. 
  • If you are currently using a virtual computer to run the ROCS software, we recommend that you upgrade to the new version 6.07 and discontinue the use of the virtual computer.
  • Home versions of these operating systems are NOT supported.
  • MAC computers are NOT supported.
  • For more information send an email message to DoIT.ROCS@illinois.gov or call 217-785-9559.


Contact the ROCS Technical Support


 Updated 1/24/2020