Software & Installation Instructions

Helping Families. Supporting Communities. Empowering Individuals.
  • To obtain the ROCS Version 5.06 download and instructions, please click on the following link:
    • ROCS Version 5.06 Download Instructions
    • NOTE TO NORTON ANTI VIRUS USERS:  BEFORE downloading the ROCS software executable, those users with Norton Anti virus software may need to work with their Network Administrator to create an exception within their Management Console. Under the Policies and Exception menu: Confirm that the Illinois.gov web site is "TRUSTED." Individual Norton users will need to do the same thing. Please contact 'Norton by Symantec' Support with any questions about adding a trusted site to Norton Antivirus software.
    • ROCS Version 6.02 is available now for those with 64-bit operating systems. See below for instructions on how to obtain.
  • NOTE:  Windows 2000, Windows XP, Windows Vista, or Windows 7, 8 and 10 Professional Operating Systems are required. (64 bit versions of XP, Vista, and Windows 7 are not supported!) (Home Premium versions are not supported!)
  • ROCS Software Installation Instructions (pdf)
  • You may request agency specific and client files by sending an email request to DoIT.ROCS@illinois.gov


Computer Requirements

  • ROCS Version 5.06 is compatible with ONLY 32-bit versions of Windows 2000, Windows XP or Windows 7 Professional, Ultimate or Enterprise.
  • ROCS Version 6.02 is compatible with the new 64-bit operating systems such as Windows 7, 8 and 10.  The Professional versions are preferred.
    NOTE:  This new version  requires a license and you must contact our office to obtain the license.  We will need to assist in the installation of the software which will take about an hour. 
  • If you are currently using a virtual pc to run the ROCS version 5.00, 5.02 or 5.04; we recommend that you upgrade to the new version 6.02.
  • Home versions of these operating systems are not recommended or supported.
  • For more information an email message to DoIT.ROCS@illinois.gov. or call 217-785-9559.
  • MAC computers are NOT supported.


Contact Us

Contact the ROCS Technical Support


 


Updated 3/1/2018