Third Party Software Users

Helping Families. Supporting Communities. Empowering Individuals.

For questions or technical support for the MIS systems - ROCS, Agency Plans, Fee for services, etc., please send e-mail to ROCS Support

ROCS Changes for ICD-10 implementation

New record formats will be required for client files submitted after September 21,2015.

Test files can be sent by using the FTP Test Installation Executable which can be downloaded using the link below.

FTP Test Installation Executable Download

Test files must contain valid data records and a trailer record and can be sent from August 20 - September 30, 2015.

Please call JoLee Edwards at 217-785-9559 or send an email to for assistance.

Technical Support

Please review the Provider Assistance area for questions and answers about ROCS.

If you need further assistance, contact ROCS Technical Support