Action Memo: SNAP REDES Impacted By Late Mailing of Central Notices

2/10/2012

Action Memo: SNAP REDES Impacted By Late Mailing of Central Notices

Summary:

• From the period of December 26, 2011 through January 17, 2012, approximately 56,341 SNAP households were affected by issues with central mailings of SNAP REDE notices.
• Food and Nutrition Service (FNS) has approved our request to issue SNAP benefits without proration to  customers filing an untimely application as a result of not receiving a REDE notice of expiration on time.
• If the customer's REDE application is filed during the month after the end of their approval period, do not prorate benefits. 
• Use the date of receipt to register the REDE. Issue a mercury for a full month's benefit for the month of application using TA 11/TAR 02, unless expedited. 
• For applications that have already been processed and the customer did not receive a full month's benefit, issue a supplement and document in the case file. 
• Check the availability date to make certain it does not change. For 94/96 approvals in Group 22, the system assigns the case to one of three availability dates, 4th, 7th, or 10th when an untimely REDE is filed. Use TA 31/TAR D1, to change the date back if the customer would normally receive benefits on the 1st of the month, but the mailing issues caused the untimely REDE.