A

Attachment Cover Sheet

The cover to Employment and Training Attachment G containing contact information, program type, methods of payment and reconciliation, and estimated funding amounts.

Attempted Contact

Written documentation of the Work First Provider's efforts to contact the customer to discuss the reason(s) for non-cooperation in program activities.

B

Billable Placement

A job in unsubsidized employment in which the customer has been retained and which meets all of the qualifications for administrative payment as specified in the Attachment Cover Sheet - Addendum and the Deliverables - Templates in Appendix I.

C

CCR&R

Child care resource and referral agency


Countable Activities

The type of Core and Non-Core activities in which the customer must participate to acquire the federally required participation hours. The activities are detailed in Appendix B.

Customers Served

Customers with whom the Provider has had at least one personal contact in the provision of contractual services.

D

DCFS

Department of Children and Family Services - the state agency with primary responsibility for children's welfare.

DHS

Department of Human Services - the single state agency with primary responsibility for most of the state-administered human services.

Deliverables

The contracted outcomes found on the Attachment Cover Sheet - Addendum on which the payment to the Provider is based.

Deobligation

A decrease in the total estimated dollar amount of the contract.

Direct Costs

Expenses identified in the approved program budget. They are costs that are directly related to the administration of the program on a dollar for dollar basis. Direct costs may include but are not limited to:

  • salaries and fringe benefits paid to staff who devote the majority of their time to provide services directly to customers or directly assist in the administration of the program. Examples of this type of staff are Program Directors, Case Manager, Job Placement personnel and accountants/ bookkeepers;
  • expenses incurred solely for the program such as rent, utilities, telephone service, sub-contractors, office equipment and supplies and travel expenses.

Downstate

Refers to areas within the state of Illinois, excluding Cook County.

E

E & T Liaison

Division of Human Capital Development FCRC staffperson who matches the FCRC's customers to the appropriate contractual program, manages the Providers' referrals, conducts staffings, collaborates with the Division's regional and Employment & Training staff on Provider/customer related issues.

F

FCRC

Family Community Resource Center - Division of Human Capital Development offices providing public benefits and social services at the community level. Formerly called "Local Office."

I

Illinois Link

Individuals access their assistance benefits electronically through their Illinois Link card which is similar to a bank card. A secret PIN is used to access benefits through Point of Sale (POS) terminals generally found at food stores and supermarkets.

Indirect Costs

Expenses incurred by the Provider agency in the course of doing business. Indirect costs may include but are not limited to:

  • a percentage of salaries and fringe benefits paid to staff who provide services indirectly to customers or assist in the administration of the program. These individuals do not devote the majority of their time to the program. Examples of this type of staff are Executive Directors, Comptrollers, Human Resources Directors and receptionists.
  • expenses incurred in the course of doing business in which a portion can be attributed to the administration of the program such as banking costs, insurance, rent and utilities.

J

Job Placement

See Billable Placement

O

Outreach

All efforts made by the Work First Provider to engage customers in program activities (i.e., telephone contacts, home visits, mailed notices, etc.).

P

Participation Hours

The number of hours per week defined in the Federal Deficit Reduction Act of 2005 that recipients of TANF funds are required to complete as a condition of eligibility. See Appendix B.

Provider Manager

Bureau of Employment and Training Resource Development Services staff person who manages the Providers' contractual Agreements in collaboration with the Division of Human Capital Development's regional and FCRC staff.

R

Reconciliation

The process used to resolve issues involving non-cooperation by a TANF customer who fails, without good cause, to comply with their assigned work and training activities.

Referring FCRC

The Family Community Resource Center (FCRC) - formerly known as "Local Office" - designated by the Department to refer customers to the Provider for services.

Retention

Unsubsidized employment retained for the period(s) of time as specified in the Deliverables - Templates in Appendix I.

S

Staffing

The meeting between the Provider and Department staff to discuss the progress of individuals assigned to the Provider for services.