After a Charge is Filed

What to Expect

After a charge is filed and received by the Bureau of Civil Affairs, the following will occur:

  1. An EEO/AA officer will review your complaint and conduct an investigation.
  2. A determination will be made whether there is substantial evidence to support the charge.
  3. You will receive a written notification at the conclusion of the investigation.
  4. If you are not in agreement with any of the findings of the investigator, you may appeal directly to the Chief of the Bureau of Civil Affairs in writing at the following address:
    • BCA Chicago
      Chief of the Bureau of Civil Affairs
      401 S. Clinton, 4th Floor
      Chicago, IL 60607

Additional Regulatory Agencies

In addition, you may file a discrimination complaint with one of the following regulatory agencies:

  • Illinois Department of Human Rights
    100 W. Randolph St., Suite 10-100
    Chicago, IL 60601

    (312) 814-6200 (V)
    (312) 263-1579 (TTY)

  • Illinois Department of Human Rights
    222 S. College St., 1st Floor
    Springfield, IL 62706

    (217) 785-5100 (V)
    (217) 263-5125 (TTY)

  • U.S. Equal Employment Opportunity Commission
    500 W. Madison, Room 2800
    Chicago, IL 60661

    (312) 353-2713 (V)
    (312) 253-2421 (TTY)

Food Assistance (SNAP) Specific

Finally, if you have applied for food assistance and feel that you have been discriminated against, you may send a written complaint to:

  • United States Department of Agrigulture
    Director, Office of Civil Rights
    Room 326-W Whitten Building
    1400 Independence Ave, SW
    Washington, D.C.  20250-9410