DHS: After a Charge is Filed

What to Expect

After a charge is filed and received by the Bureau of Civil Affairs, the following will occur:

An EEO/AA officer will review your complaint and conduct an investigation.
A determination will be made whether there is substantial evidence to support the charge.
You will receive a written notification at the conclusion of the investigation.
If you are not in agreement with any of the findings of the investigator, you may appeal directly to the Chief of the Bureau of Civil Affairs in writing at the following address:
- BCA Chicago
  Chief of the Bureau of Civil Affairs
  401 S. Clinton, 4th Floor
  Chicago, IL 60607

In addition, you may file a discrimination complaint with one of the following regulatory agencies:

Illinois Department of Human Rights
100 W. Randolph St., Suite 10-100
Chicago, IL 60601

(312) 814-6200 (V)
(312) 263-1579 (TTY)
Illinois Department of Human Rights
222 S. College St., 1st Floor
Springfield, IL 62706
(217) 785-5100 (V)
(217) 263-5125 (TTY)
U.S. Equal Employment Opportunity Commission
500 W. Madison, Room 2800
Chicago, IL 60661
(312) 353-2713 (V)
(312) 253-2421 (TTY)

Finally, if you have applied for food assistance and feel that you have been discriminated against, you may send a written complaint to:

United States Department of Agrigulture
Director, Office of Civil Rights
Room 326-W Whitten Building
1400 Independence Ave, SW
Washington, D.C. 20250-9410