Service Provider Protocol Flowchart

Helping Families. Supporting Communities. Empowering Individuals.

Illinois Department of Human Services
Illinois Resuce & Restore
Service Provider Protocol Flowchart

Step 1: If you suspect you have come into contact with a victim of human trafficking: Is victim immediate danger?

Yes - Call 911, then call the National 24 Hour Hotline 1.888.3737.888.
Complete Victim Tracking Form and submit to IDHS at www.dhs.state.il.us/rescueandrestore.

No - Step 2

Step 2: If victim is not in immediate danger, assess if the situation meets the definition of human trafficking. Meets definition of human trafficking?

No - Depending on Need Refer To:
City Line: 311
DCFS Abuse Line: 1-800-25ABUSE
IDHS Hotline:  1-800-843-6154

Unclear - Provide victim with 24 Hour National and Local Hotline Numbers.
National: 1.888.3737.888 AND Local: 1.877.606.3158
Complete Victim Tracking Form and Submit to IDHS at www.dhs.state.il.us/rescueandrestore

Yes - Step 3

Step 3: Assess if victim wants to leave the situation immediately. Assess if there are other victims. Ask if there other potential victims? Will leaving put anyone else in danger? Victim wants to leave situation immediately?

No - Provide victim with 24 Hour National and Local Hotline Numbers.
National: 1.888.3737.888 AND Local: 1.877.606.3158
Complete Victim Tracking Form and Submit to IDHS at www.dhs.state.il.us/rescueandrestore

Yes - Call 24 Hour National Hotline 1.888.3737.888.  NHTRC will assess and contact local hotline, law enforcement, and appropriate agencies to serve victims.
Complete Victim Tracking Form and Submit to IDHS at www.dhs.state.il.us/rescueandrestore

Assessing if Situation is Human Trafficking: Key Questions to Ask

* Can you leave your job if you want to?
* Has someone taken your passports/travel documents/identification?
* Are you being held against your will?
* Can you come and go as you please?
* Have you or your family members been threatened or hurt by your employer?
* Have you been tricked into sexual activities that don't seem right?

If victim answers yes to one or more of these questions, the situation could be human trafficking.