What is it?

Non-Medical transportation includes services for individuals in the Adult Home-Based Services (HBS) program to gain access to waiver and community services, activities and resources as specified by the service plan. This service is offered in addition to medical transportation services available under the Medicaid State Plan and must not replace them.  Individuals should use family, neighbors, friends or community agencies (that can provide this service without charge) whenever possible.

NOTE: Transportation to and from day services is not billable, as day service transportation is funded through the various day service rates and bill codes.

How Do I Become A  Provider?

  1. A Professional who is Reimbursed Directly as an Independent Provider 

    If you are a professional who is an independent provider who will bill Department of Human Services (DHS) directly as the provider/vendor, and you will be paid directly by DHS under your own Social Security Number.

  2. A Professional who is Reimbursed Via Other Means

    If you are a professional who works for an agency, is part of a group practice, limited liability corporation (LLC), or will have another entity or agency acting as a billing agent and the billing agent will be reimbursed by DHS for your services, you must follow the directions for identifying the other agent.

Important Resources for Program Information