What is it?

Personal Support, Agency-Based, provides services that include training and assistance to enable participants to accomplish tasks that they would normally do for themselves if they did not have a disability.  These services may include:

  • Teaching adaptive skills to assist the individual to reach personal goals.
  • Personal assistance in activities of daily living.
  • Services provided on a short-term basis because of the absence, incapacity or need for relief of those persons who are normally provide care (typically referred to as respite). 
  • Assistance in performing age-appropriate housekeeping chores (bed-making, dusting, vacuuming) that are essential to the health and welfare of the individual.

Personal Support Services, Agency-Based, must be documented in the individual's service plan, and service authorizations must specify the monthly number of hours and the hourly rate.


  1. You must have staff with required qualifications and training.

  2. You Must Submit These Documents to Janene.VanBebber@illinois.gov

  3. You Must Submit DSP Training Programs for Approval to:

    Illinois Department of Human Services
    Division of Developmental Disabilities
    Bureau of Quality Management
    319 E. Madison, Suite 4J
    Springfield, IL  62701

    Attention: DSP Training Program

    DSP program training approval process 

Important Resources For Program Requirements