What is it?

HBS Service Facilitation is available through the Home-Based Support Services (HBS) in the Adult DD Waiver and in the Children's Support Waiver.  Service Facilitation includes case management services to assist individuals and families in gaining access to needed Waiver and other Medicaid State Plan services, medical, social, educational and other services.  Service Facilitators are responsible for the day-to-day oversight and administration of the service plan and for ensuring the health, safety and welfare of the individual.

How Do I Become A Provider?

  1. You Must Be in Compliance With:

    1. Department of Human Services (DHS) contractual requirements. You cannot also provide Individual Service and Support Advocacy (ISSA) services.
    2. Rule 50.
    3. Before serving individuals as a Qualified Intellectual Disabilities Professional (QIDP), staff must first submit QIDP Job & Educational Requirements Checklist A for approval by the Division of Developmental Disabilities and to add the person to the state QIDP database.  Submit to:

      Department of Human Services
      Division of Developmental Disabilities
      Bureau of Quality Management
      319 E. Madison Street, Suite 4J
      Springfield, IL 62701

      Attention:  QIDP Credential Review

    4. You must have staff that meet QIDP Qualification Review and Training Requirements
  2. Once you are enrolled, you will be required to work with your Independent Service Coordination Agency/Pre-Admission Screening Agency (ISC/PAS). 

    These agencies educate, refer, and link persons with developmental disabilities to services.

  3. You are required to obtain a National Provider Identification Number (NPI) for CILA services.

    Please see web site on National Provider Identification Number.

  4. You must submit the following documents, Encrypted, to Janene.Vanbebber@illinois.gov or this address:

    Department of Human Services
    Division of Developmental Disabilities
    319 E. Madison Street, Suite 3M
    Springfield, IL 62701

    Attention:  Provider Enrollment

    Note: Your IRS W-9 must be certified by the Illinois Office of the Comptroller before beginning your application in the IMPACT system.

  5. You must submit a provider enrollment application in the IMPACT system to enroll as a DD Medicaid Waiver provider.

    Note:  Your provider enrollment type for the IMPACT system will be Atypical Agency.  Please see more information on the IMPACT system and a PowerPoint Presentation on frequently asked questions.

  6. When you have individuals who have chosen your for services, you must submit the forms below, Encrypted, to Janene.VanBebber@illinois.gov or the address provided in #4:

  7. You Must Submit QIDP Training Programs for Approval to:

    Illinois Department of Human Services
    Division of Developmental Disabilities
    Bureau of Quality Management
    319 E. Madison, Suite 4J
    Springfield, IL  62701

    Attention:  QIDP Training Programs

    Please see QIDP Training Program Approval Process for more detail

Important Resources for Program Requirements