Client Assistance Progam (CAP)

Welcome to the Client Assistance Program from Manager Cathy Meadows and staff.

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Call the Illinois Client Assistance Program (CAP) for help, advocacy, or questions about Vocational Rehabilitation (VR) services and the Home Services Program (HSP)

Phone: 1-800-641-3929 (voice/tty, in-state only)
Phone: 1-217-782-5375 (voice/tty, out-of-state)

• What is the Purpose of CAP?
• Who is Eligible for CAP Services?
• What CAP Services are Available?
• When Should I Contact CAP?
• Your Rights and Responsibilities
• How to Contact CAP
• Self-Advocacy Tips
• Brochures and Forms
• Other Resources
  • Vocational Rehabilitation Services Appeal Information:
    • Your Vocational Rehabilitation Appeal Rights (English) (pdf) 
    • Your Vocational Rehabilitation Appeal Rights (Spanish) (pdf)
  • Home Services Program Appeal Information
    • Home Services Appeal Fact Sheet (English) (pdf)
    • Home Services Appeal Fact Sheet (Spanish) (pdf)