Important Disaster SNAP Information
A Presidential Declaration has been granted for individual assistance for 33 counties in Illinois as the result of severe storms and flooding.
If you are have been impacted by the recent flooding in Illinois you may be eligible for food assistance under the Disaster Supplement Nutrition Assistance Program (DSNAP).
You must apply at the designated local office for the county where you live and complete a paper application. Applications will be accepted from June 17 to June 21, 2013. Learn more about Disaster SNAP.
There are several ways to apply for Cash, SNAP (formerly Food Stamps), and Medical Assistance.
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Apply Online
Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.
If you choose this option, DO NOT complete a paper application.
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Apply Using a Paper Application
- Download the application
- Follow the directions on the form. Type in as much information as you can. If you can't answer all the questions, that's ok. You must include your name and address. You may print out the application and write on it if you prefer. You must sign the form.
- Once you've completed the application, carry, mail or fax it to your local Family Community Resource Center. Use the DHS Office Locator to locate your local office.
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Apply At Your local Family Community Resource Center
Applications are taken at DHS local offices. Use the DHS Office Locator to locate the Family Community Resource Center in your county to apply for benefits.
What happens next?
The application process begins the day your DHS office receives your signed application. You will be asked to come to the office for an interview or participate by phone if you are unable to come to the office.
You will be asked for various types of documents such as:
- proof of your identity
- proof of your residence
- proof of Social Security numbers for all people on your application
- other types of documents depending on your circumstances.
The DHS caseworker will tell you what you need to bring.
Contact Information
Help with an Application
Please call our toll-free line at 1-800-843-6154 (Voice), 1-800-447-6404 (TTY), if you have questions or need help with the application.
Nondiscrimination Statement
The U.S Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form online or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at:
U.S. Department of Agriculture
Director, Office of Adjudication
1400 Independence Avenue, S.W.
Washington, D.C. 20250-9410
Fax: (202) 690-7442
Email program.intake@usda.gov.
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).
For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers.
USDA is an equal opportunity provider and employer.
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