The Illinois Department of Human Services (DHS) provides many valuable programs and services. For general information, call the DHS Help Line at 1-800-843-6154 (Voice) or 1-800-447-6404 (TTY), Monday - Friday, except state holidays. Automated Easy Answer System is available 24 hours a day, 7 days a week.
DHS Phone Numbers
- Appeals Line (for DHS clients to request appeals hearings) V: 1-800-435-0774 TTY: 1-312-793-2697
- Bureau of Collections V: 1-800-457-6273
- Bureau of Disability Determination Services V: 1-800-225-3607 TTY: 1-800-362-7754
- Change Report Line V: 1-800-720-4166 TTY: 1-800-447-6404
- Child Care Telephone Billing Line (Child Care Providers only) 1-800-787-9316 V 1-800-787-9318 TTY
- DHS Help Line V: 1-800-843-6154 TTY: 1-800-447-6404
- Fraud Hotline (medical, welfare fraud) V: 1-800-843-6154 TTY: 1-800-447-6404
- Help Me Grow V/TTY: 1-800-323-4769
- LINK Card V: 1-800-678-5465 TTY: 1-877-765-3459
- Office of Inspector General (reports of abuse, neglect at MH & DD facilities) V/TTY: 1-800-368-1463
- Office of Rehabilitation Services & Client Assistance Program (CAP) V: 1-800-641-3929 TTY: 1-800-503-5859
- Women, Infants and Children (WIC) V/TTY: 1-800-323-4769
Department of Healthcare and Family Services Numbers
- Child Support Help Line V: 1-800-447-4278 TTY: 1-800-526-5812
- Client Health Care Hotline V: 1-800-226-0768 TTY: 1-877-204-1012
- Dyntec (medical, trasportation) V: 1-877-725-0569 TTY: 1-800-526-0844
- Paternity Establishment V: 1-888-855-2858
- Prescription Drug Prior Approval V: 1-800-252-8942
- Provider Health Care Hotline (for medical providers only) V: 1-800-842-1461
- Recipient Restriction Program V: 1-800-325-8823
- Receipient Identification Number (RIN) Project 1-866-456-3467 (V)
Other Useful Numbers
- Adult learning (literacy) V/TTY: 1-800-321-9511
- AIDS V: 1-800-AID-AIDS TTY: 1-800-782-0423
- Al-Anon V: 1-800-344-2666
- American Cancer Society V: 1-800-ACS-2345
- Attorney General's Office and Consumer Protection V: 1-800-243-0618 TTY: 1-217-785-2771
- Central Complaint Registry (nursing homes, hospitals, home health agencies) V: 1-800-252-4343 TTY: 1-800-547-0466
- Child Abuse and Neglect V: 1-800-25-ABUSE TTY: 1-800-358-5117
- Circuit Breaker V: 1-800-624-2459 TTY: 1-800-544-5304
- Child Lead Poisoning Prevention V: 1-800-545-2200 TTY: 1-800-323-4769
- Cocaine (info, treatment, referral) V: 1-800-COCAINE
- Department of Veteran's Affairs V: 1-800-827-1000 TTY: 1-800-829-4833
- Domestic Violence Hotline V: 1-800-799-SAFE TTY: 1-800-787-3224
- Doral Dental V: 1-888-286-2447
- Elder Care Locater V: 1-800-677-1116
- Energy Assistance and Weatherization V: 1-800-252-8643 TTY: 1-800-785-6055
- Families with a Future V: 1-800-545-2200
- Governor's Office of Citizens Assistance V: 1-800-642-3112 TTY: 1-217-782-0244
- Hearing Aid Consumer Protection V/TTY: 1-800-545-2200
- Housing Discrimination V: 1-800-669-9777
- Illinois Coalition Against Domestic Violence V: 1-217-789-2830 TTY: 1-217-241-0376
- Illinois Hunger Coalition V: 1-800-359-2163
- Illinois Putative Father Registry V: 1-800-420-2574 TTY: 1-312-814-8783
- Medicare Complaints V: 1-800-647-8089
- Medicare Information and Help 1-800-633-4227 (800-MEDICARE) (Voice) or 1-877-486-2048 (TTY)
- V: 1-800-642-6930 TTY: 1-800-535-6152
- Missing Children (ISEARCH) V: 1-800-U-HELP-ME TTY: 1-800-255-3323
- Poison Control Center Chicago Metropolitan V: 1-800-942-5969 TTY: 1-312-906-6185
- Downstate Illinois V: 1-800-543-2022 TTY: 1-312-906-6185
- Social Security V: 1-800-772-1213 TTY: 1-800-325-0778
- Women's Resource Center V: 1-309-755-2200 TTY: 1-309-755-9855
Numbers listed that do not include a TTY number can be reached through the Illinois Relay Center at 1-800-526-0844 or 711.
DHS 3210 (R-9-02*) Important Phone Numbers
