The purpose of case management services is to help patients handle aspects of their lives that are not necessarily related to substance abuse but that might impact whether the patient remains in treatment or has successful treatment outcomes. These services provide assessment, planning, coordination, monitoring, and evaluation of options and resources to meet an individual's specific needs. Some examples of case management services might be:

  • assistance with health needs
  • assistance with transportation
  • assistance with child care
  • assistance with family situations, living conditions, school or work situations

Substance abuse case management services are individualized for patients in treatment. They reflect particular needs identified in the assessment process and those developed within the treatment plan. These services may begin when persons are admitted to a treatment facility and may continue through the continuing care phase of treatment.

Substance abuse treatment services and this case management adjunctive component are delivered by community-based agencies who are under contract to DHS/Office of Alcoholism and Substance Abuse. Generally, these services are available locally in communities throughout the state . This system enables clients to be assessed and treated as close to their home communities as possible, allows communities to take ownership of their programs, and facilitates public information. Treatment services are delivered through a continuum approach, with individual clients moving from one level of care to another based on their assessed needs.

In the DHS/OASA substance abuse treatment system in FY 2001, some 24,892 individuals received case management services totaling 27,017 services. The majority of the patients who received these services either were referred from the court system or referred themselves.