Contact Persons in the Office of Early Childhood

Helping Families. Supporting Communities. Empowering Individuals.

Who to Contact at DHS for Child Care Questions

Please note all email addresses are FirstName.LastName@Illinois.gov (notice the dot between names)

Bureau of Child Care and Development

  • Michael Garner-Jones, Acting Chief (312) 793-3610 / Chicago

Operations, Quality, and Administration

  • Deborah Levi, Manager (312) 793-3610 / Chicago OR (217) 785-5141 / Springfield

Eligibility

  • Cheri Coffman, Shared Cases (217) 558-6180 / Springfield
  • Carlena Johnson, Shared Cases (217) 558-6185 / Springfield
  • Dave Wilson (217) 558-6186 / Springfield

Data

  • Loretta Davis, Manager (217) 524-8867 / Springfield
  • Joann Howard, IVR/Duplicate Certificates/RACF (217) 785-9335 / Springfield
  • Ray Davis, RACF (217) 524-6028 / Springfield

Contracts & Payments

  • Vacant, Manager (217) 524-8880 / Springfield
  • Kevin Aherin, Warrant Issue/Stop Pay/Payment Issues (217) 785-9267 / Springfield
  • Lesa Hilligoss, Contracts (217) 785-9365 / Springfield

Policy Development & Appeals

  • Vacant, Manager (217) 785-0452 / Springfield
  • Carolyn Isham, Policy Clarifications/Grievances (217) 785-0452 / Springfield
  • Teresa Frazier, Appeals (217) 785-9208 / Springfield
  • Sue Hughes, Overpayments/W-9s (217) 524-5832 / Springfield

Program Development & Quality Improvement

  • Holly Knicker, Manager (312) 793-3610 / Chicago
  • Megan Fitzgerald, Quality Rating System (312) 793-1035 / Chicago
  • Mary Jane Forney, Outreach (217) 785-9336 / Springfield
  • Rose Harris, Training (312) 793-7982 / Chicago
  • Mike Garner-Jones, Training (312) 793-0008 / Chicago
  • Adriane Jackson, Training (312) 793-4264 / Chicago
  • Anne Wharff, Training (217) 785-9377 / Springfield
  • Cindy Wall, Consultant Liaison for I&T, MH, and Nurse Consultants (217) 557-7818 / Springfield

Program Integrity & Quality Assurance

  • Richard Martin, Manager (312) 793-3610 / Chicago
  • Mario Serritella, Fraud (312) 814-8475 / Chicago
  • Francisco Lopez, Monitoring (312) 793-7906 / Chicago
  • Victor Thakkar, Monitoring (312) 793-3826 / Chicago
  • Linda Logan, Monitoring (312) 793-1476 / Chicago

Head Start Collaboration

  • Gina Ruther, Director, HSSCO (618) 583-2083 / East St. Louis
  • Molly Joseph-Parker, Manager, Migrant Head Start (217) 524-6318 / Springfield
  • Elva DeLuna, Migrant Head Start (217) 524-8187 / Springfield
  • Karen McNeely, Migrant Head Start Accounting (217) 524-5848 / Springfield