Section: 3.0 - Program Operations

Issue Date: July 2009


The Teen REACH Benchmarks and the Teen REACH Benchmarks Assessment Tool (http://www.cprd.uiuc.edu/teenreach) were developed to assess the degree to which programs are meeting their goals and providing quality, comprehensive services. The Teen REACH Benchmarks will be used in the following ways:

  • Provide Teen REACH programs with clearly identified practices and guideposts for increasing the quality of services they provide to youth and families.
  • Provide IDHS staff with critical information to assess the quality of Teen REACH programs.
  • Provide IDHS staff vital information to enhance the overall quality of the Teen REACH program.
  • Assist the overall evaluation of Teen REACH by creating the ability to link program quality with youth outcomes.

All Teen REACH job descriptions must be included with the annual program plan and be on file with IDHS. A file must be made for each employee, containing at a minimum, his/her job description, resume, results of background check, and verification of training attended. A record of orientation and trainings attending including the web based eCornerstone reporting system, should be kept in the employee file.


3.1. Personnel, Volunteers, and Interns - Purpose

3.2. Program Standards

3.3. Mandated Child Abuse/Neglect Reporting and Staff Screening

3.4. Customized Teen REACH Operations