Community Reporting System (ROCS)

DHSCRS - ROCS

The Department of Human Services Community Reporting System (DHSCRS) otherwise known as ROCS software is a PC-based system designed to be used for collecting and submitting required data to the Department of Human Services (DHS) by those community providers who have contracted with the Department to provide services for individuals

Provider Requirements

1. Before requesting the Reporting of Community Services (ROCS) software you must be an active provider with the Division of Developmental Disability or Division of Mental Health.
   • Becoming A New Developmental Disability Provider  - A new provider must be established in both DHS and HFS systems
   • Read Become A New Mental Health Provider or call 217-782-6470 for information.
2. Request FTP Provider ID and User ID by completing and submitting the following forms.
   • Community Provider FTP Registration Request (pdf) 
   • Community Provider User ID and System Access Request (pdf) 
   • Authorized Signature List for User ID System Access Request (pdf) 

     DD Providers submit by faxing the Medicaid Waiver Unit at (217) 558-2799.

     MH Providers calling 217-782-6470 and asking for further information.

Computer Requirements

• ROCS software is compatible with ONLY 32-bit versions of Windows 2000, Windows XP or Windows 7 Professional, Ultimate or Enterprise.
• Home Premium versions of these operating systems are not recommended or supported.
• Windows 7 Computers:
  • ROCS will work on new Windows 7 Professional, Ultimate or Enterprise editions computers IF they are 32-bit
  • Windows 7 Professional, Ultimate or Enterprise 64-bit computers will work IF you install a Virtual PC that works like a Windows XP 32-bit computer -- ROCS is then installed within this Virtual PC.  For more information on this send an email message to DHS.ROCS@illinois.gov
• Windows 8 computers have NOT been tested and are NOT supported at this time.
• MAC computers are NOT supported.

ROCS Installation

• ROCS Software and Installation - Instructions and executable to install software
• You may request agency specific and client files by sending an email request to DHS.ROCS@illinois.gov

ROCS Assistance

• Technical Assistance for using ROCS.

Assistance for Division of Developmental Disabilities Providers

• Waiver Service Billing Guidance
• Contacting Your Region Facilitator

Contact Us

Contact the ROCS Technical Support