Electronic Request for Recipient Identification Numbers (e-RIN)

Helping Families. Supporting Communities. Empowering Individuals.

Below are links to the electronic process for requesting Recipient Identification Numbers (RINs). This electronic process eliminates the current paper process for requesting a RIN.  A simple registration as a user is required prior to requesting RINs electronically.

NOTE:  If you are requesting a personal RIN for Child Support, please contact HFS Child Support Unit at 1-800-447-4278.

Registration Instructions

Forms & Manuals

Request a Recipient Identification Numbers

e-RIN Password Assistance Procedures

Send an email message to the CMS Help Desk technicians at DoIT.HelpDesk@illinois.gov requesting that your password be reset.  Your message will need to include your name, the name of your agency, your User ID and a phone number you can be reached at within the next 2 hours. Someone from the CMS Help Desk will then contact you and assist with the password reset. 

e-RIN Help Desk

You can NOW reach DHS E-Rin Help Desk faster and easier via email at DHS.Webbits@illinois.gov  and request a change in a DHS Social Services case e.g., change customer's last name, first name, DOB, SSN, address, or multiple RIN issue. Or if you prefer, you can still reach us by dialing 1-800-385-0872 or leave a message. Just include your FEIN number.