PUNS Program Brochure (English Version) - DHS 4309

Do you or your family need services to help you with your developmental disability?

Now? Soon? In the future?

We are here to help!

The Illinois Department of Human Services may be able to provide you with assistance now or help you plan for your future needs.

For more information about the Illinois Department of Human Services (IDHS), Division of Developmental Disabilities' program or for the phone number of the Pre-Admission Screening/Independent Service Coordination Agency (PAS/ISC) in your area, call:

1-888-337-5267

1-866-376-8446 (TTY)

You can also visit our web site at: www.dd.illinois.gov or www.dhs.state.il.us

See the inside panel of this brochure for a list of all PAS/ISC agencies and their telephone numbers.

What services are available?

The IDHS Division of Developmental Disabilities provides person-first services and supports for individuals with developmental disabilities and their families.

Possible services include:

  • In-home supports to help you live more independently.
  • Respite care to provide temporary relief to your caregiver.
  • Training Programs to teach you life and work skills.
  • Residential living arrangements to provide you with the security and care you need.
  • Adaptive equipment to make you more independent.
  • Other supports to improve your quality of life.

How can I access these services?

IDHS maintains a statewide database of people with developmental disabilities who need services. This database helps us make sure services are available to you and your family when you need them.

You must first contact your PAS/ISC agency for an interview

Based on the information you provide during this interview, the PAS/ISC will complete a "Prioritization of Urgency of Need for Services" (PUNS) form, and will put your need for services into one of these categories:

  • Emergency - You need immediate services
  • Critical - You will need services within 1 year
  • Planning - You will need services in 1 to 5 years

A completed PUNS form does not mean that you are eligible for services, and does not guarantee that services will be provided. However, it ensures that the IDHS knows about your need for services.

What if my needs change?

Your needs will be evaluated at least once per year. You may ask for a reevaluation at any time due to a change in circumstances.

Location of PAS/ISC Agencies

  • Belleville
    DD SERVICES OF METRO EAST 
    St Clair County 618-236-7957
    Madison County 618-656-9663
  • Centralia
    SOUTHERN IL CASE COORDINATION  800-828-7422
  • Chicago
    Community Alternatives Unlimited  773-867-4000
  • Chicago
    COMMUNITY SERVICE OPTIONS  888-276-4467
  • Crystal Lake
    Options & Advocacy of McHenry County  888-376-8828
  • Decatur
    PRAIRELAND SERVICE COORDINATION  800-866-8779
  • East Moline
    Community Service Options/RIM  309-278-0020
  • Geneva
    DAYONE NETWORK .  888-282-0997
  • Homewood
    SUBURBAN ACCESS, INC.  800-507-5057
  • Jacksonville
    GREAT RIVER SERVICE COORDINATION  217-243-2330
  • Joliet
    SERVICE, INC.  800-244-8008
  • Lincoln
    Central Illinois Service Access  877-437-9588
  • Lombard
    PACT, INC.  630 960-9700
  • Loves Park
    Access Services of Northern Illinois  815-282-8824
  • Macomb
    WESTERN ILLINOIS SERVICE Coordination  800-699-3672
  • Pittsfield
    West CENTRAL SERVICE COORDINATION  888-279-4812
  • Pontiac
    LIVINGSTON COUNTY Mental Health BOARD  815-844-7708
  • Urbana
    CHAMPAIGN COUNTY?REGIONAL PLANNING  217-328-3313

For TTY users, please call the Illinois Relay Center: 1-800-526-0844

If you have questions about any Illinois Department of Human Services (IDHS)?program, call or visit your IDHS' Family Community Resource Center (FCRC). We will answer your questions. If you do not know where your FCRC is or if you are unable to go there, you may call the automated helpline 24 hours a day at:

1-800-843-6154

1-800-447-6404 (TTY)

You may speak to a representative between: 8:00 a.m. - 5:30 p.m. Monday - Friday (except state holidays)

For answers to your questions, you may also write:

Illinois Department of Human Services
Bureau of Customer Support and Services
100 South Grand Avenue East
Springfield, Illinois 62762

Visit our web site at: www.dhs.state.il.us

Programs, activities and employment opportunities in the Illinois Department of Human Services are open and accessible to any individual or group without regard to age, sex, race, sexual orientation, disability, ethnic origin or religion. The department is an equal opportunity employer and practices affirmative action and reasonable accommodation programs.

DHS 4309 (R-03-12) DD PUNS Brochure
Printed by the Authority of the State of Illinois. P.O.#12-0791