Family & Community Services

Helping Families. Supporting Communities. Empowering Individuals.

The Division of Family & Community Services (FCS) has local offices across the state.  These offices are known as Family Community Resource Centers (FCRCs) and they provide many types of services and information.  Use the DHS Office Locator to locate a FCRC near you.

FCS improves the health and well-being of families and individuals through partnerships and services that build community competence. We work with our customers, providers, and advocates to achieve high standards of service.  Use the DHS Office Locator to locate a provider and/or services in your area.

While SNAP, WIC, cash assistance, and medical programs are the services that are most well known, there are many other programs and services offered through the division. Read more about our services in the FCS For Customers area. 

Our central office bureaus and their staff oversee the programs and policies that govern our work.  They also monitor the contractual arrangements we have with our many partners and providers. Find out more about the bureaus and their programs, see FCS Programs and Services

The state is divided into five (5) regions and FCS has assigned a Regional Administrator (RA) and numerous Community Support Services Consultants (CSSC) per each region.  Together, the RAs and the CSSCs partner with the community-based agencies/providers to support and enhance service delivery at the local level by:

  1. performing required program reviews, thus assuring effective and accountable services;
  2. acting as linkages between communities and the Division's bureaus and programs; and
  3. providing programmatic technical assistance as needed to local programs in a manner that is sensitive to the needs of clients and communities.

Read more about regional services and performance in Regional Administration.

Location of Administrative Offices

Chicago Office

401 S. Clinton St.
Chicago, Illinois 60607

Phone: (800) 843-6154
TTY: (866) 324-5553

Springfield Office

100 S. Grand Ave., East
Springfield, Illinois 62701

Phone: (800) 843-6154
TTY: (866) 324-5553


DV Awareness Month at H.A.S.
Share a Prayer Campaign
The Clothesline Project
T-Shirt Display
Purple Pinky Campaign
10/1 Walk In Faith Not In Fear!
10/1 Heroes for Sojourn 4th Annual 5K & Kids Fun Run
Blue Ribbon Campaign
10/1 Mounds Fall Festival
10/1 Light Up the Lakefront
10/2 Yoga for Domestic Violence Awareness Month
10/3 The Clothesline Project and The Silent Witness Project Awareness Displays
10/3 Ribbon Remembrance
10/3 Balloon Release
10/3 Domestic Violence Awareness Month Ribbon Tying
10/4 Press Conference: Domestic Violence in the Asian Community
10/5 Court Advocacy Program Area South Open House
10/5 Art canvas created with DV Support group members
10/5 Walk and rally, 25th District police, Break the Silence of Domestic Violence
10/5 Purple Ribbon Tying
10/5 Domestic Violence Awareness Month Kick-off Rally: "Free to Survive"
10/5 Loyola Wellness Fair
10/5 DV Awareness Month Kick-off Rally
10/5 Purple Ribbon Tying
10/5 Domestic Violence Kick-Off Rally
10/5 Grundy County Take Back the Night
10/5 Candlelight Vigil
10/6 In Her Shoes
10/6 Proclamation of October as Domestic Violence Awareness Month
10/6 Posters/ Arts and crafts created with DV Spanish group members
10/6 Swedish Covenant Hospital Ribbon Tying Event
10/6 Join the Fight: March Against Domestic Violence
10/6 Purple Ribbon Tying
10/6 Awareness on Domestic Violence
10/6 Candlelight Vigil
10/6 Candlelighting Ceremony
Wear purple to raise awareness about domestic violence
10/7 "Purple Fridays"
10/7 Domestic Violence Symposium
10/7 Posters/ Arts and crafts created with English DV group members
10/7 Purple Ribbon Tying
10/7 15th Annual Domestic Violence March Balloon Launch & Candlelight Vigil
10/8 3rd Annual Ray of Hope Walk
10/8 Live Music, Interactive Art Project, Resource Fair
10/9 Chicago Marathon
10/9 2016 Duck Derby Drop
10/10 Candle lit vigil at Basta!
10/10 Candlelight Ceremony
10/11 Proclamation of October as Domestic Violence Awareness Month
10/12 Art canvas created with DV Support group members
10/13 DVAM Networking Community Event
10/13 Share Day at McDonald’s
10/13 Open House/ “In Her Shoes”
10/13 Domestic Violence Awareness Event
10/13 “TAKE BACK THE NIGHT”: Standing Together Against Domestic Violence
10/13 Peace Walk & Domestic Violence Awareness Event
10/13 Candlelighting Ceremony
10/14 Virtual Introduction: Parental Responsibilities under Family Law
10/14 Movie Showing “No Estas Sola, Sara”
10/16 Stride Against Violence 5K Run/Walk
10/16 Will County Take Back the Night
Human Trafficking: Training
10/17 Domestic Violence Awareness Ribbon Display
10/17 Screening of Byron Hurt’s “Beyond Beats and Rhymes"
10/18 Task Force Meeting
10/18 October 20th as wear purple day
10/18 Clothesline Project
10/18 Educational Programs & Tools to Prevent Teen Dating Violence
10/18 Domestic Violence Awareness
10/18 Byron Hurt, Keynote Speaker
10/19 Clothesline Project
10/19 March in Englewood
10/19 Threads Together
10/19 Stronger Community, Domestic Violence Event: Round table
10/19 Speak Out Against Domestic Violence
10/20 PurpleThursday
10/20 Providing training with the Savanna Police Department
10/20 Training for Police Officers
10/20 Neopolitan Lighthouse Domestic Violence Dinner
10/20 Trivia Night with DVLC’s Young Professionals Board
10/20 Campus Dating Violence
10/21 Family Movie Night
10/21 “Poetry Night”
10/22 8th Annual Angels Against Abuse 5K Walk/Run Fundraiser
10/22 9th Annual Walk for Hope
10/22 Get the Facts on Domestic Violence
10/22 Family Fall Fun Fest
Paint the Town Purple, All Day, All Over Town
10/25 Share Night at Culver's
10/26 Domestic Violence Vigil
10/27 Open House/ “In Her Shoes”
10/27 Candlelighting Ceremony
10/27 Candlelight Vigil
10/27 Domestic Violence Rally and Candlelight Vigil
10/28 Light Up The Night
10/28 Neopolitan Lighthouse Annual Bowling Fundraiser
10/29 DV March/Rally "Ni Una Victima Mas"
10/29 Writing to Heal
10/29 Dance 4 Awareness
10/30 Silent Too Long, Silent No More
10/30 Rev (Rock to End Violence)