Family & Community Services

The Division of Family & Community Services (FCS) has local offices across the state.  These offices are known as Family Community Resource Centers (FCRCs) and they provide many types of services and information.  Use the DHS Office Locator to locate a FCRC near you.

FCS improves the health and well-being of families and individuals through partnerships and services that build community competence. We work with our customers, providers, and advocates to achieve high standards of service.  Use the DHS Office Locator to locate a provider and/or services in your area.

While SNAP, WIC, cash assistance, and medical programs are the services that are most well known, there are many other programs and services offered through the division. Read more about our services in the FCS For Customers area. 

Our central office bureaus and their staff oversee the programs and policies that govern our work.  They also monitor the contractual arrangements we have with our many partners and providers. Find out more about the bureaus and their programs, see FCS Programs and Services

The state is divided into five (5) regions and FCS has assigned a Regional Administrator (RA) and numerous Community Support Services Consultants (CSSC) per each region.  Together, the RAs and the CSSCs partner with the community-based agencies/providers to support and enhance service delivery at the local level by:

  1. performing required program reviews, thus assuring effective and accountable services;
  2. acting as linkages between communities and the Division's bureaus and programs; and
  3. providing programmatic technical assistance as needed to local programs in a manner that is sensitive to the needs of clients and communities.

Read more about regional services and performance in Regional Administration.

Location of Administrative Offices

Chicago Office

401 S. Clinton St.
Chicago, Illinois 60607

Phone: (800) 843-6154
TTY: (800) 447-6404

Springfield Office

100 S. Grand Ave., East
Springfield, Illinois 62701

Phone: (800) 843-6154
TTY: (800) 447-6404

Events

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DVAM Activity in Wheaton, IL (Dupage County)
10/1-
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DVAM Activity in McHenry County
10/1-
10/31
DVAM Activity in Havana, IL (Mason County)
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10/31
DVAM Activitiy in Canton, IL (Fulton County)
10/1-
10/31
DVAM Activity in Rochelle, IL (Ogle County)
10/1-
10/31
DVAM Activity in Charleston, IL (Coles County)
10/1-
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DVAM Activity in Galena, IL (Jo Daviess & Carroll Counties)
10/1-
10/31
DVAM Activity in Tinley Park, IL (Cook County)
10/1-
10/31
DVAM Activity in Tinley Park, IL (Cook County)
10/1-
10/31
DVAM Activity in Carthage, Oquawka, Monmouth, & Macomb, IL
10/1-
10/31
DVAM Activity in DuPage County
10/1-
10/31
DVAM Activity
10/1 DVAM Activity in Urbana, IL (Champaign County)
10/1 DVAM Activity in Chicago, IL (Cook County)
10/1 DVAM Activity in Chicago, IL (Cook County)
10/1 DVAM Activity in Havana, IL (Mason County)
10/1 DVAM Activity in La Grange, IL (Cook County)
10/1 DVAM Activity in Joliet, IL ( Will County)
10/1 DVAM Activity in Chicago, IL (Cook County)
10/2 Illinois Interagency Council on Early Intervention
10/2 DVAM Activity in Chicago, IL (Cook County)
10/2 DVAM Activity in Waukegan, IL (Lake County)
10/2 DVAM Activity in Joliet, IL (Will County)
10/2 DVAM Activity in Chicago, IL (Cook County)
10/2 DVAM Activity in Princeton, IL (Bureau County)
10/2 DVAM Activity in Shelbyville, IL (Shelby County)
10/3 Car Seat Inspection - Chicago area
10/4 Dvam Activity in Naperville, IL (DuPage County)
10/4 DVAM Activity in Urbana, IL (Champaign County)
10/4 DVAM Activity in Cicero, IL (Cook County)
10/4 DVAM Activity in Naperville, IL (DuPage County)
10/5 DVAM Activity in Oregon, IL (Ogle County)
10/6 DVAM Activity in Chicago, IL (Cook County)
10/6 DVAM Activity in Chicago, IL (Cook County)
10/6 DVAM Activity in DeKalb, IL (DeKalb County)
10/7 DVAM Activity in Hickory Hills, IL (Cook County)
10/7 DVAM Activity in Chicago, IL (Cook County)
10/8 DVAM Activity in Evanston, IL (Cook County)
10/8 DVAM Activity in Elgin, IL (Kane County)
10/8 DVAM Activity in Palatine, IL (Cook County)
10/8 DVAM Activity in Canton, IL (Fulton County)
10/8 DVAM Activity in Alton, IL (Madison County)
10/8 DVAM Activity in Morris, IL (Grundy County)
10/8 DVAM Activity in Woodstock, IL (McHenry County)
10/9 DVAM Activity in Hickory Hills, IL (Cook County)
10/9 DVAM Activity in Elgin, IL (Kane County)
10/9 DVAM Activity in Elgin, IL - (Kane County)
10/10 DVAM Activity in Elgin, IL (Kane County)
10/10 DVAM Activity in Glen Ellyn, IL (DuPage County)
10/11 DVAM Activity in Champaign, IL (Champaign County)
10/12 DVAM Activity in Galena, IL (Jo Daviess County)
10/12 DVAM Activity in Phoenix, IL (Cook County)
10/13 DVAM Activity in Palos Hills, IL (Cook County)
10/13 DVAM Activity in Tinley Park, IL (Cook County)
10/13-
10/30
DVAM Activity in Tinley Park, IL (Cook County)
10/13 DVAM Activity in Clinton, IL ( DeWitt County)
10/14 DVAM Activity in Hickory Hills, IL (Cook County)
10/14 DVAM Activity in Elgin, IL (Kane County)
10/14 DVAM Activity in Chicago, IL (Cook County)
10/15 DVAM Activity in Chicago, IL (Cook County)
10/15 DVAM Activity in
10/16 DVAM Activity in Hickory Hills, IL (Cook County)
10/16 DVAM Activity in Chicago, IL (Cook County)
10/16 DVAM Activity in Chicago, IL (Cook County)
10/16 DVAM Activity in Macomb, IL (McDonough County)
10/16 DVAM Activity in Peru, IL (LaSalle County)
10/16 DVAM Activity in Decatur, IL (Macon County)
10/16 DVAM Activity in Elmhurst, IL (DuPage County)
10/17 Car Seat Inspection - Chicago area
10/17 DVAM Activity in Chicago, IL (Cook County)
10/17 DVAM Activity in Vernon Hills, IL
10/18 DVAM Activity in Chicago, IL (Cook County)
10/18 DVAM Activity in Urbana, IL (Champaign County)
10/18 DVAM Activity in Chicago, IL (Cook County)
10/18 DVAM Activity in Streator, Ottawa, & LaSalle-Peru, IL (LaSalle County)
10/19 Car Seat Inspection - Chicago area
10/20 DVAM Activity in Tinley Park, Orland Park, Hickory Hills, & Oak Lawn (Cook County)
10/21-
10/22
DVAM Activity in Elgin, IL (Kane County)
10/21 DVAM Activity in Hickory Hills, IL (Cook County)
10/21 DVAM Activity in Chicago, IL (Cook County)
10/21 DVAM Activity in Chicago, IL (Cook County)
10/22 DVAM Activity in Chicago, IL (Cook County)
10/23 DVAM Activity in Elgin, IL (Kane County)
10/23 DVAm Activity in Hickory Hills, IL (Cook County)
10/23 DVAM Activity in Rolling Meadows, IL (Cook County)
10/23 DVAM Activity in Glen Ellyn, IL (DuPage County)
10/23 DVAM Activity in Charleston, IL (Coles County)
10/23 DVAM Activity in Crystal Lake, IL (McHenry County)
10/23 DVAM Activity in Sullivan, IL (Moultrie County)
10/24 DVAM Activity in Wheaton, IL (DuPage County)
10/24 DVAM Activity in Champaign & Urbana, IL (Champaign County)
10/24 DVAM Activity in Chicago, IL (Cook County)
10/25 DVAM Activity in Shorewood, IL (Will County)
10/25 DVAM Activity in Springfield, IL (Sangamon County)
10/28 DVAM Activity in Hickory Hills, IL (Cook County)
10/29 DVAM Activity in Crystal Lake, IL (McHenry County)
10/30 DVAM Activity in Evanston, IL (Cook County)
10/30 DVAM Activity in Hickory Hills, IL (Cook County)
10/30 DVAM Activity in Chicago, IL (Cook County)
10/31 DVAM Activity in Chicago, IL (Cook County)
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