- What is reasonable accommodation?
An adjustment or modification to a job, employment practice or work environment that enables a qualified individual with a disability to enjoy an equal employment opportunity.
- How does one request reasonable accommodation?
An Employer is only required to accommodate known disability of a qualified applicant or employee with a disability, therefore it is the employee's responsibility to request Reasonable Accommodation according to process in DHS Reasonable Accommodation Administrative Directive 010801010.
- Who are reasonable accommodation liaisons?
Staff designated by Chief Administrator who review and make recommendation on reasonable accommodation requests from their respective division.
- Can an employer refuse to provide reasonable accommodation?
ADA requires employers to make necessary reasonable accommodation for known disabilities of a qualified applicant or employee unless accommodation would impose "undue burden" to the employer.
- What if I'm on a Leave of Absence?
Employees who had an approved accommodation on file prior to the leave; can re-file a request upon their return to work and submission of new medical information using IL444-4232 - Physician's Medical Review (pdf) or a CMS-95 (pdf).
- What if I disagree with the response to my Reasonable Accommodation Request?
Appeals shall be made by the employee or applicant in writing directly to the Bureau of Job Accommodation using an IL444-4233 Appeal of Denial of Reasonable Accommodation Request (pdf) within 10 business days of notification of the decision. Appeals may take at minimum, 45 business days from receipt to employee/applicant response. Appeals are decided by the Secretary of DHS. The Secretary's decision is final. All administrative remedies in DHS will have been exhausted.
