Bureau of Accessibility & Job Accommodation

Helping Families. Supporting Communities. Empowering Individuals.


In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the initial testing phases of the candidate selection process for state positions as well as the subsequent employment interview process. Any and all accommodation requests by applicants throughout the State employment process should be appropriately reviewed and considered by the ADA Coordinator and human resources staff in state hiring agencies. If you need such an accommodation, please contact:

Bureau of Accessibility and Job Accommodation
Voice: 312/793-0034
TTY: 888/614-2385
FAX: 312/793-2406

Our Mission

  • Provide timely, accurate information and assistance to support actualization of a goal of self-sufficiency and independence for DHS clients, consumers, and customers

Our Values

  • Inclusion and Quality Customer Service

Chicago Office

401 South Clinton, Sixth Floor
Chicago IL, 60607
Phone: (312) 793-0034
TTY: (888) 614-2385
Fax: (312) 793-2406

Springfield Office

100 South Grand Ave East, Second Floor
Springfield IL, 62762
Phone: (217) 782-7691
TTY: (888) 614-2387
Fax: (312) 793-2406

Bureau of Accessibility & Job Accommodation:

  • Bureau of Accessibility and Job Accommodation (BAJA) is is responsible for ensuring accessibility to DHS services and programs by people with disabilities in accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. In addition, BAJA is the program designated by the DHS Secretary to carry out the Department's legal obligations under Title I of the Americans with Disabilities Act of 1990, Illinois Human Rights Act and Section 504 of the Rehabilitation Act regarding Reasonable Accommodation.