Clinical, Administrative & Program Support

Helping Families. Supporting Communities. Empowering Individuals.

Mission Statement

To support the mission of DHS through effective and efficient management of clinical, administrative, and program support services to DASA, DDD, DMH and DRS.

Bureau of Accreditation, Licensure and Certification (BALC)

Felicia Gray, Bureau Chief

  • Conducts licensure surveys of Community Integrated Living Arrangement (CILA) programs.
  • Conducts certification surveys of Developmental Training (DT) programs.
  • Conducts Medicaid Community Mental Health Service (MCMHS) programs.
  • Monitors compliance with national accreditation requirement for DRS and DMH community agencies.
  • Reviews and coordinates action on Health Care Worker Background Check Act waiver requests.

Bureau of Pharmacy and Clinical Support Services (BPCSS)

Meta Jo Floyd, Bureau Chief

  • Administers drug procurement activities including purchasing, storing, repackaging and distributing medication for residents of state-operated mental health and developmental disabilities facilities.
  • Coordinates, provides clinical direction for and monitors activities of pharmacy series staff in state operated facilities.
  • Through a centralized contract, oversees statewide laboratory services providing approximately one million laboratory tests annually for residents of state-operated mental health hospitals and developmental centers.
  • Administers the electronic Prescription Monitoring Program affecting practitioners who write prescriptions and retailers that dispense selected Schedule II controlled substances in the community.
  • Administers DHS portion of the FOID (Firearms Owner's Identification Card) program.
  • Chairs the DHS Mental Health and Developmental Disabilities Pharmacy & Therapeutics Committee, which is the vehicle for establishing acceptable medications for use in the Department's inpatient facilities.
  • Provides consultation to the Program Offices of MH and DD relative to staffing, ethical, legal, licensing and other operational issues concerning the practice of pharmacy within the DHS inpatient facilities.
  • Serves as User Project Manager for the DHS Clinical Information System.

If you have questions or suggestions relating to this site please contact Tiffany Hatfield at (217) 557-9275 or e-mail tiffany.l.hatfield@illinois.gov