Clients convicted of breaking SNAP rules on purpose face penalties from DHS or a court.
If the DHS Bureau of Quality Control (BQC) decides there is enough evidence for an IPV, they send the case a Notification of Suspected Intentional SNAP Program Violation, a Waiver of Right to Administrative Disqualification Hearing, SNAP
Disqualification Rights, and The Charge and Summary of Evidence.
Clients suspected of an IPV can give up the right to a hearing. A client who gives up their right to a hearing is disqualified from getting SNAP without going through the hearing process. Information about the hearing process is in the packet sent to
clients. A client who wants to give up this right must sign the waiver and return it to BQC within 10 calendar days of the date on the notification.
- If the signed waiver is returned within 10 calendar days, BQC notifies the Family Community Resource Center to disqualify the client. The Bureau of Collections sends an Intentional Program Violation Demand Letter and an Intentional Program Violation Repayment Agreement
to the client's household.
- If the signed waiver is not returned within 10 calendar days, BQC sends the case to the Assistance Hearings Section (AHS) to schedule a hearing. When an IPV involves a determination of whether a signature is genuine, BQC notes this on the referral.
AHS coordinates scheduling so the Forensic Document Examiner (FDE) can testify by telephone at the hearing.