NOTE: Child Support Pass Through Checks and Title IV-D Child Support Enforcement Checks are handled by HFS's WCU (HFS WCU).

  1. (LWU) Mail Form 98 to WCU/HFS WCU.
  2. (WCU/HFS WCU) Checks the status of the check.

If the check hasn't been cashed:

  1. (WCU/HFS WCU) Places a stop payment on the check.
  2. (WCU/HFS WCU) Returns Form 98 to the LWU showing the payment status of the missing check.
    1. (HFS WCU) For Child Support Pass Through Checks, sends Form 552 to EPU for processing.
    2. (HFS WCU) For Title IV-D Child Support Enforcement Checks, completes Warrant Action Request (Form C50). Requests the Comptroller to stop payment on the check and issue a replacement check.

NOTE: If the check was voided between the time the Forms 98 were signed and received by WCU, returns the forms to the FRC unprocessed. Advise the FRC by memo that the check is voided and to contact DCSE to reissue the check.

If the missing check was cashed:

  1. (WCU/HFS WCU) Obtains a copy of the paid check from the Comptroller.
  2. (WCU/HFS WCU) Routes copies of the paid check for further action.
    1. (WCU) For TANF Checks, prepares and sends to the LWU:
      • 4 Forms 79,
      • 5 copies of the paid check, and
      • a copy of the Form 98.
    2. (HFS WCU) For Child Support Pass Through Payments and Title IV-D Child Support Enforcement checks, prepares and sends the Examiner:
      • Forms 98,
      • Forms 1403, and
      • 5 copies of the paid check.
  3. (WCU) For TANF checks, after completed forms are returned from LWU, routes them to Examiner for examination of the endorsement signature in question.

If the Examiner's examination indicates that the endorsement signature is genuine:

  1. (Examiner) Routes the examination findings to WCU.
  2. (WCU/HFS WCU) Returns all documents to the LWU and indicates that the check will not be replaced.

If the exam indicates that the endorsement signature is not genuine:

  1. (Examiner) Routes the exam findings to WCU/HFS WCU.
  2. (WCU/HFS WCU) Sends Form 79 to the Treasurer so that reimbursement can be obtained from the 2nd endorser.
    1. For TANF and Child Support Pass Through checks, sends Form 552 to the EPU for processing.
  3. (Treasurer) Recoups the amount of the original check from the 2nd party endorser.
  4. (HFS WCU) For Title IV-D Child Support Enforcement checks, after the check is recouped, sends a check made payable to the original payee in care of Department of Healthcare and Family Services, to HFS WCU.
  5. (WCU/HFS WCU)  Sends the check to the original payee.
  6. (WCU/HFS WCU)Returns one Form 98 to the LWU along with a copy of the letter sent to the payee indicating replacement was made.