PM 22-14-02

National and State New Hire Matches

A listing of matches to the state New Hire Registry is provided weekly. A listing of matches to the National Directory of New Hires is provided during the first week of each month.

Active and suspended cases appear on either list when:

  • a client's SSN and the first 3 digits of their last name match information in the state or federal registry, and they are age 16 or older; and
  • no earnings are coded in Item 90 (code 801, 802, 803, 804, 805, or for 94 or 96 cases, code 538 with E in the number field); and
  • Item 80 code 651 EE is not present or is present with a date that is earlier than the month and year provided by the employer.

The list provides the case name and address, case I.D. number, caseload number, client name, SSN, employer name, employer address, FEIN, date of hire, if available, and the mail date of the central notice. The central notice is sent only to active clients.

Central Notice Sent

For active clients appearing on the list, the system sends Instructions to Recipient - New Hire (Form 1721A). The notice tells clients to contact their caseworker to report their new job.

Family Community Resource Center Action - Active Cases

Review the cases on the list the same day you receive the list. Prompt action on cases can help prevent payment errors even when clients do not report the change.

  1. If the information received confirms what the client has already reported, make sure proper case action is taken immediately. If case action has already been taken, no further action is necessary.
  2. If the information received has not been reported by the client, set a control for 10 days from the mail date of the central notice. When the client provides verification of wages, take proper case action the same day.
    1. If the income is from a child's earnings, take the following actions:
      • For TANF and all Family Health Plans: The income is exempt. Enter code 805 in Item 90 of Form 552 if the child currently has earned income(see PM 08-01-01-e).
      • For SNAP: The income is exempt if the child is age 17 or younger, under the parental control of an SNAP unit member, and attending elementary or secondary school. If the child currently has exempt earned income, enter Item 90 code 805 on Form 552 (see PM 08-04-01-g).
      • For AABD: budget the income (see PM 08-02-00).
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    2. For cases other than SNAP Only cases, if the client says that they are working, ask if they have health insurance. If appropriate, complete Form 1442 and send it to the TPL unit.
  3. If the client does not respond to the central notice within 10 days, determine if:
    • the budgeting of the client's earned income is not required (e.g., on a TANF RPY case where the RPY is not a parent or stepparent, the income is not budgetable against the case), or
    • the information necessary to clear the New Hire match through entry of earned income or code 651 EE in Item 80 is either unknown or inappropriate.

      If so, clear the New Hire match by entering code H in Item 52 of Form 552. Entry of code H prevents code N from appearing on the PAL.

      • Example 1: A client on a 94 case appears on a New Hire Match. Instructions to Recipient - New Hire (Form 1721A) is sent to the client. The notice tells the client to contact their worker to report the new job.
      • If the client fails to cooperate, the Last Medical Determination Date (LMDD) is within the last 12 months, and persons under 19 are in the case, delete the adult(s) in the case. The New Hire Match must still be cleared to prevent an N code from appearing on the PAL.
      • To clear the New Hire Match, enter code H in Item 52 of Form 552. Entry of code H prevents code N from appearing on the PAL.
      • Example 2: A nursing home client's name appears on a New Hire Match. It is discovered that the client's name appeared because of an incorrectly reported social security number.
      • To clear the New Hire Match, enter code H in Item 52 of Form 552. Entry of code H prevents code N from appearing on the PAL. 
  4. If the client does not respond to the central notice within 10 days, and the Family Community Resource Center needs information from the client concerning the New Hire Match, take immediate action as follows:
    • Categories 00, 04, and 06: Use TAR 57 or TAR 83 to cancel the case. A central notice is sent. With these TARs, 04 and 06 cases receive extended medical.
    • Categories 90, 94, and 96: Except for Family Assist cases, use TAR 57 to cancel the case if the LMDD is more than 12 months or there are no persons under 19 in the case. If the LMDD is within 12 months and there are persons under 19 in the case, delete the adults. A central notice is sent.
    • When the adult(s) is deleted, clear the New Hire Match by entering code H in Item 52 of Form 552. Entry of code H prevents code N from appearing on the PAL.
    • For Family Assist cases, change Item 25 from code F to code X. This authorizes extended medical.
    • Categories 01, 02, 03, 91, 92, and 93: Use TAR 54 to cancel the case. A central notice of adverse action is sent. Prepare a local notice of adverse action for FS, if applicable.
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    • Category 08: Use TAR 93 to cancel the case. Prepare a local notice of adverse action with the following message:
    • Because you failed to verify your earned income by ________, we are unable to determine your continued eligibility. PM 08-04
    • Debido a que usted no verifico sus ingresos del trabajo antes del __________, no podemos determinar si su elegibilidad continua. PM 08-04

Family Community Resource Center Action - Suspended Cases

  1. Review the case record to determine if a possible overpayment occurred.
  2. If the client cooperates and requests resumption of the case, use the information on the list when determining eligibility and level of benefits.

National New Hire Match - Unemployment Benefits

The National Unemployment Insurance Match displays the case name and address, as well as the name and address of the person receiving the UIB. Additionally, the report displays the State they are receiving from and the amount issued in the most current quarter available. If the amount displays zero, the client has applied for UIB benefits during that quarter, but has not received benefits by the time the data was provided. 

Family Community Resource Center Action - Active Cases

  1. Review the information on the report and determine whether UI benefits are being budgeted appropriately. If UI benefits are being budgeted correctly, and any appropriate overpayment has been referred, no further action is needed.   
  2. If the information on the report differs from what is being budgeted, verify that the UI recipient is the TANF unit member, rather than someone else using the same SSN and last name.  If the SSN is incorrect, see WAG 03-11-00 for SSN discrepancy procedures.
  3. If the UI recipient is a TANF unit member, budget the correct amount of UI benefits and determine if an overpayment occurred. If an overpayment is found, use the income verification provided by the client or if appropriate, from the National Unemployment Insurance Match to determine the amount of the overpayment. Notify the client of the overpayment. (see PM 23-04-00)
  4. If the case remains eligible, budget the correct UI benefits with code 516 with source code "S" to indicate out-of-state UIB. 

    In determining the correct amount of UI benefits to budget, ensure the Federal Additional Compensation (FAC) amount of the UI benefits is exempt from the cash and medical programs but budgeted toward SNAP.

National New Hire Match - National Quarterly Wages

The National Quarterly Wage listing displays the case name and address, the employer name and address, the social security number for the person with the wages, the amount of wages in the quarter, and the state the wages were received from.

(FCRC)

  • Verify the wage earner is the unit member rather than someone else. If the SSN is incorrect, see WAG 03-11-00 for SSN discrepancy procedures.
  • If the wage earner is a unit member, contact the customer requesting verification of the employment.
  • If an overpayment is found, use the income verification provided by the customer or if appropriate, the income displayed on the National Quarterly Wage lsiting. Notifiy the customer of the overpayment (see PM 23-04-00).
  • If the case remains eligible and the employment exists, budget the earned income.
  • Document all actions taken.