See WAG 23-02-03-b for getting verifications for information.

Client Does Not Respond to Request

  1. (FCRC) Figure the monthly income amount by:
    • dividing the quarterly amount on the PAL by 3 to get a monthly income amount, or
    • dividing the amount on the crossmatch listing by the appropriate number of months.
  2. (FCRC) Figure the overpayment using the information from the Form 266/266A, if the employer returns it within 30 days.
    1. Figure the overpayment by using the monthly income amount to project income for the entire overpayment period.

      NOTE: The overpayment period starts with the first month of the PAL or crossmatch period and extends to the month of cancellation. 

  3. (FCRC) Complete Form 2404 and Form 2404X to report the overpayment.
    1. Process the overpayment through ACM or send Form 2404 and Form 2404X to BOC.
  4. (System) Sends Form 157C to client when cancellation is processed by the FCRC.

Client Responds But Cannot Verify Income

  1. (FCRC) Wait for 30 days for the employer to return Form 266/266A.
  2. (FCRC) Figure the monthly income amount, if the employer does not respond within 30 days, by:
    • dividing the quarterly amount on the PAL by 3 to get a monthly income amount,or
    • dividing the amount on the crossmatch listing by the appropriate number of months.
    1. Figure the overpayment by using the monthly income amount to project income for the entire overpayment period.

      NOTE: The overpayment period starts with the first month of the PAL or crossmatch period and extends to the current month or the month the income ended if it can be verified.

  3. (FCRC) Complete Form 2404 and Form 2404X to report the overpayment.
    1. Process overpayment through ACM or send Form 2404 and Form 2404X to BOC.
  4. (System) Sends Form 157C to client when cancellation is processed by the FCRC.

If the employer returns the Form 266/266A after the 30 days:

  1. (FCRC) Refigure the overpayment using the new information.
  2. (FCRC) Complete Form 2404C and Form 2404X.
    1. Send Form 2404C and Form 2404X to BOC, through the FRC.

Previously Canceled Case

  1. (FCRC) Figure the monthly income amount by:
    • dividing the quarterly amount on the PAL by 3 to get a monthly income amount, or
    • dividing the amount on the crossmatch listing by the appropriate number of months.
  2. (FCRC) Figure the overpayment by using the monthly income amount to project income for the entire overpayment period.

NOTE: The overpayment period starts with the first month of the PAL or crossmatch period and extends to the month of cancellation.