PM 21-02-06-g.

Referral Process

  1. (FCRC) When the client is approved to participate in Work First, provide the client with a copy of the RSP.
  2. (FCRC) Tell the client about Work First. Explain participation requirements to the client. Tell them about the cash penalties for failure and refusal to cooperate, when their cash benefit will be diverted, how they will get supportive services, and who to contact if they have a problem.
  3. (FCRC) Use Work Experience/Work First Worksheet (Form 4044) to figure out how many hours to place the client in a Pay-After-Performance activity, the hourly reduction rate, and the first month of zero grant. Use the benefit amounts the client would have received if not in Work First. Give a copy of Form 4044 to the client.
  4. (FCRC) Set up an appointment for the client with a service provider. Complete a referral (Form 2151C) via the RD&C in VCM and give a copy to the client.
    1. (Downstate FCRC) Complete Work First Referral and Attendance Record (Form 2606E). Give Form 2606E to the client. Send one copy to the provider and retain a copy.
  5. (FCRC)  Determine if the client needs to complete Supplemental activities. If the client's Pay-After-Performance hours are less than 30 (TANF 04) or 35 (TANF 06), the client must make up the difference with Supplemental activities.
  6. (FCRC)Work with the client in choosing other activities that help them become self-sufficient, if appropriate.
  7. (FCRC)Update the Service Plan in VCM or the Work and Training section of Form 552.
    1. Select Work First as the client's activity in the Service Plan or enter 0211 in the Activity Code field of Item 60.

      NOTE: The selection of Work First in the Service Plan or entry of code 0211 automatically diverts the regular roll cash benefits from the Illinois Link account and centrally sends Work First Notice (Form 4043) to the client. 

    2. Enter the date the client starts Work First activities as the Start Date in the Service Plan or the Work and Training field of Item 60. The system places the case into zero grant (reason B) for the next payment month.
    3. Complete the Weekly Hours field.

      Cook Family Community Resource Centers:
      Enter 30 hours for TANF 04 cases.
      Enter 35 hours for TANF 06 cases.

      Downstate Family Community Resource Centers: Add together the Pay-After-Performance and countable Supplemental activity hours, plus any hours of work preparation time and/or study time.

      NOTE 1: Update the Weekly Hours field as needed upon receipt of Form 2151A from the provider.

      2: Employer contacts do not count toward participation hours. 

    4. Under Control Date (optional entry), enter a date that is 1-6 months in the future, if appropriate.
    5. Enter the appropriate Activity Manager code.
  8. (Cook FCRC) Send the provider:
    • Form 2151C;
    • Form 552 or ACID screen print showing that the case is/will be in zero grant;
    • a copy of the RSP; and
    • Form 4044.

NOTE: These forms must go directly to the provider. Do not give the forms to the client to give to the provider.

Post Referral Process

  1. (Cook FCRC) Work with the provider to arrange any FCRC call-in schedule.
  2. (FCRC) Conduct staffings with the provider.
    1. Assess client progress.
    2. Discuss the client's activities and weekly participation hours.
  3. (FCRC) Verify monthly that the cases are in zero grant reason B.
  4. (FCRC) Remove the case from Work First when notified of employment.
    1. Enter 999 in Item 60 to close out code 211. Delete code 506 from Item 90 and zero grant reason B in Item 34 for the next month that can be affected, or
    2. Close out the activity in the Service Plan in VCM.
    3. Code the earned income using EI REDE procedures.
  5. (Cook FCRC) Notify the provider of SWAPs, cancellations, change in benefits, employment of the client, or other case actions via Form 2151 within 48 hours.
  6. (FCRC) If cash benefits are restored after being canceled or SWAPped to Medical, refer the client back to the Work First provider, if still appropriate.