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Department of Human Services
Melissa A. Wright, Acting Secretary
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Workers' Action Guide Chapter Table of Contents
WAG 19: Reviewing Eligibility
WAG 19-06-00: Priority Action List
Produces the Priority Action List (PAL) monthly. The PAL is described in the PAL Description Booklet that is updated and distributed by the Division of Human Capital Development.
The PAL is separated into 3 sections:
Any case that meets criteria for a potential error.
AABD Cash, AABD Medical, and All Kids cases due for REDE.
Cases in suspension that will require a REDE or criteria code follow-up when the suspension is lifted.
Bureau of Performance Management with questions about the PAL selection criteria, appearance, and removal of codes.
Contact the Bureau of Policy Development with questions concerning the casework action required to clear a PAL code.
WAG 19-06-01: Cash and Medical
WAG 19-06-02: SNAP
WAG 19-06-03: Special Reviews for AABD
WAG 19-06-04: Reporting Follow-Up Reviews
WAG 19-06-05 Central C Code Project
State of Illinois
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