PM 19-02-03

New Manual Text IES Phase 2 Process 

IL 444-1893 Medical, SNAP and Cash Redetermination Notice is generated by IES when a redetermination of benefits is due.  Questions pertaining to cash and medical assistance will appear on the dynamic IL 444-1893 Medical, SNAP and Cash Redetermination Notice.  If SNAP benefits are received on the same case, questions pertaining to SNAP will appear.  IES sends the form in English or Spanish, which ever is appropriate.

When the customer completes and returns IL 444-1893 Medical, SNAP and Cash Redetermination Notice Medical, SNAP and Cash Redetermination Notice, it is scanned and uploaded to the REDE Interview Required queue in the EDM Inbox. Schedule an interview with the customer using the IES Scheduling Module.  When the customer is interviewed, the worker claims the redetermination from the queue.  Use electronic clearances before requesting verification from the customer.  If all needed proofs are provided, either by the individual or through an electronic source, process the redetermination in IES.

To determine eligibility for AABD Cash assistance, refer to PM 11-01-00. Refer to PM 23-09-01 for policy on liens on real property. If eligible and if the customer wants AABD Cash assistance, swap from AABD Medical to AABD Cash. See PM 18-02-00.

New Manual TextLegacy System Process (ACM and IPACS)

To determine eligibility for AABD Cash assistance, refer to New Manual TextPM 19-02-03-b.  Refer to PM 23-09-01 for policy on liens on real property.  If eligible and if the customer wants AABD Cash assistance, swap from AABD Medical to AABD Cash.  See PM 18-02-00.