PM 17-04-03.

Process a denial action no later than 30 days following the date of application.

AIS Denials

  1. (EW) When the decision is made to deny an application, process the denial in Option 5 of (AIS) as follows:
    • Item 33 -Enter the TAR that describes the reason for the denial (see WAG 27-33-04-m).
    • Item 39 -The system centrally generates Form 360C if Item 39 is blank or coded 00 or 92. The TAR entered in Item 33 identifies the message that prints on Form 360C. The Form 360C is dated and mailed no later than 2 workdays following the date the action is transmitted. A daily list, IM Change Notices Issued Centrally, Intake Notices Issued Centrally, is sent to the FCRC to verify the information on the denial notice.
    • When the Family Community Resource Center sends a manual notice, the TAR entered in Item 33 identifies the message to enter in the Denied SNAP Section of the manual Form 360 series (Form 360N). Enter code 80, 90, or 91 if the Family Community Resource Center completes and sends the manual Form 360N for the denial. See WAG 26-02-01-a for directions on completing Form 360 Series.
    • REMARKS - Enter the application interview date. If the denial is due to failure to appear for an interview, enter the date of application. To report the application date, enter in the REMARKS box:
    • Box 85 = MM/DD/YY
  2. (EW) If required, get supervisory approval on the eligibility summary/disposition page of Form 2378C.
  3. (System) Produces Form 552 showing the denial action.

IPACS Denials

  1. (EW) 1. Complete the following Items on Form 552 if an application is denied through IPACS:
    • Item 2 -Enter the 6-digit date (MM/DD/YY) of denial.
    • Item 3 -Enter TA 05.
    • Item 4 -Enter 7.
    • Items 5, 6, and 8-10 - Complete.
    • Item 21 -Complete.
    • Item 33 -Enter the TAR that describes the reason for the denial (see WAG 27-33-04-m).
    • Item 39 -The system centrally generates Form 360C if Item 39 is blank or coded 00 or 92. The TAR entered in Item 33 identifies the message that prints on Form 360C. The Form 360C is dated and mailed no later than 2 workdays following the date the action is transmitted. A daily list, IM Change Notices Issued Centrally, Intake Notices Issued Centrally, is sent to the FCRC to verify the information on the denial notice.

      When the Family Community Resource Center sends a manual notice, the TAR entered in Item 33 identifies the message to enter in the Denied SNAP Section of the manual Form 360 series (Form 360N). Enter code 80, 90, or 91 if the Family Community Resource Center completes and sends the manual Form 360N for the denial. See WAG 26-02-01-a for directions on completing Form 360 Series. 

    • new textItem 53 - Enter the county of residence. The county of residence is the 3 digit code corresponding to the office number of the FCRC located in the household's county of residence.
    • REMARKS - Enter the application interview date. If the denial is due to failure to appear for an interview, enter the date of application. To report the application date, enter in the REMARKS box:
    • Box 85 = MM/DD/YY

Notices

(System) For applications processed through AIS, Form 360C:

  • identifies the person(s) denied SNAP; and
  • gives the reason they were found ineligible.

(FCRC) Manually prepare and send applicant Form 360N and all other required pages and sections of Form 360 series when:

  • the TAR used will not centrally generate the Form 360C (see WAG 27-33-04-m); or
  • a Form 360C could be generated but the Family Community Resource Center has reason to suppress it.

Send the notice(s) no later than the day following the date the denial action was processed.