PM 17-03-04-e.

Family Community Resource Center Caused Delay - Case File Complete

(FCRC) Take immediate action to approve or deny the SNAP application when:

  • the Family Community Resource Center is responsible for not processing the application within 60 days;
  • required verifications have been obtained; and
  • adequate information is available to determine eligibility.

Issue past month's benefits if the SNAP unit is determined eligible (see PM 23-01-02 and WAG 23-01-02-b).

Family Community Resource Center Caused Delay - Case File Incomplete

(FCRC) Take immediate action to deny the SNAP application when:

  • the Family Community Resource Center is responsible for not processing the application within 60 days; and
  • there are missing verifications or not enough information to determine eligibility.

NOTE: If the SNAP unit still requests benefits, they must file a new application after this point.

Complete and send the appropriate sections and pages of the Notice of Decision on Application for Cash, Medical and/or SNAP- Local (Form 360 series) to notify the SNAP unit that:

  • their application was denied; and
  • they may be entitled to past month's benefits for the first 30 days, because of the office delay in processing the application (see PM 17-03-04-b and WAG 17-03-04-b):

NOTE: Complete the "Denied SNAP" section of Form 360N, to advise the SNAP unit that they may be entitled to past month's SNAP benefits.

FS Unit Caused Delay

(FCRC) Take immediate action to deny the SNAP application when the SNAP unit is responsible for not completing the application within 60 days (see WAG 17-03-04-c).