PM 11-01-05

If the client is entitled to the telephone allowance:

revised textAllow the cost of the basic minimum plan (cellular or land line) as verified by the telephone company. Do not include excess charges such as upgrades, and extra minutes.

new textIf a customer has both cellular and land line service, allow the least costly (minimum) basic monthly local service charge.

If the client is in a shared living arrangement and is entitled to the telephone allowance, prorate the telephone allowance among the number of persons living in the shared arrangement.

Example 1: Mr. E, an AABD client, moves into his brother's house. Mr. E pays his brother a flat amount and has a separate living arrangement from his brother. Mr. E needs a telephone because of his illness. He has access to his brother's telephone. Mr. E is not entitled to a telephone allowance.

Example 2: Ms. F, an AABD client, lives in a boarding house. There is a public pay phone in the lobby of the house. Ms. F needs a telephone because of her medical condition. Ms. F has access to the public pay phone. Ms. F is not entitled to a telephone allowance.

Example 3: Ms. G, an AABD client, moves in with her parents. Her parents do not have a telephone. Ms. G pays a flat fee to live with her parents. They do not share household expenses. Ms. G has a separate living arrangement. Because of her medical condition, Ms. G has telephone service installed in her name. Allow the monthly cost of basic local telephone service in Ms. G's cash assistance standard.

Example 4: Mr. and Mrs. H reside alone and pay for monthly telephone service. Both are AABD Cash clients and in need of a telephone because of their medical conditions. Prorate the telephone allowance and allow each 1/2 of the monthly basic local telephone service charge.

Example 5: Mr. and Mrs. I reside alone and pay for monthly telephone service. Mr. I is an AABD client in need of a telephone because of his medical condition. Mrs. I is not an AABD client and has no income.

Prorate the telephone allowance as follows:

  • Allow Mr. I 1/2 of the allowance for his needs.
  • In determining the amount of Mr. I's income to divert to Mrs. I's needs, allow 1/2 of the allowance for her needs.

new textExample 6: Mr. G is applying for AABD cash. He reports that his cell phone bill is $135.00 a month. The caseworker calls the cellular service and finds that the fee for basic minimum service is $29.99 and allows that as the telephone standard.