PM 02-07-03-l


Use documents or collateral contacts to verify identity. Examples of acceptable verification include, but are not limited to, the following:

  • driver's license or State ID card;
  • work or school ID;
  • Photo ID;
  • voter registration card;
  • wage stub;
  • birth certificate;
  • SSA crossmatch of U.S. citizenship verified through Wire Third Party Query (WTPY);
  • SOLQ.

Child Support

When the SNAP unit claims that a member pays child support, determine if the SNAP unit needs to verify the support order and the payments or if the support order and payments are verified in KIDS. Use KIDS to determine if there is any information about the SNAP unit member paying support. If no, file a copy of the screen in the case record. dhs logoAsk the client to verify the support order and the actual support payments made in the last 30 days to determine the child support deduction and convert to a monthly amount. See PM 13-02-04 Converting Income and Deductions to a Monthly Amount.

Verify the support order using KIDS or a copy of the order.

Verify child support payments by:

  • canceled checks;
  • wage or Unemployment Insurance (UI) withholding statements;
  • Circuit Clerk records;
  • statements from the other parent; or
  • KIDS.

Use KIDS unless the information contained on the screens conflicts with the information provided by the SNAP unit. If this occurs, ask the client to verify the information needed.

Work Requirement

Use Certification of Work Program Participation (Form 4019A) to verify that a person is assigned to a work program of a local governmental unit and expects to meet the requirements of the program. Use Participation in Community Work Program (Form 4019) to verify that the person meets program requirements each month.

Use Volunteer Community Work Information (Form 3673) to verify volunteer community work. The form must be completed and signed by a representative of the organization to verify hours of volunteer work performed each month.

Financial Management

If the SNAP unit's monthly paid living expenses related to SNAP eligibility (i.e., housing costs, utilities, or dependent care) exceed the unit's known monthly income and assets, discuss financial management during the interview.

It is not necessary to request an explanation or verification of a client's expenses which are not related to SNAP eligibility (such as clothing, diapers, personal hygiene items, or transportation).

Include in the discussion whether or not someone is helping the SNAP unit meet its living expenses by:

  • loaning the unit money; or
  • paying housing costs and utility bills on the unit's behalf; or
  • through any other form of contribution.

If a non-SNAP unit member (such as a roommate or relative) gave the unit an exempt loan (see PM 08-04-04-o) or made vendor payments (see PM 08-04-04-n) the SNAP unit's financial management is reasonably explained. Document the SNAP unit's explanation and statements regarding financial management in the case write-up (AIS CAF Screen 32B). No further explanation or verification is required.

Items such as a written statement from a person paying rent or utility bills on behalf of the SNAP unit, or a statement regarding loans made to the SNAP unit are examples of acceptable verification.

Verify and document any information the SNAP unit supplies.

If the unit's management cannot be reasonably explained,

  • check AWVS or review the New Hire Match (see WAG 22-14-02) for information about employment; or
  • contact any last known employer for proof that the applicant has not returned to work.

Once management is verified, or when the above criteria have been used in the attempt to verify management, the inquiry is over.

The applicant has not fully cooperated in the determination of eligibility when the criteria have been exhausted and no additional income or assets have been verified, but it has been verified that paid expenses still exceed known resources. Deny the application.