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Illinois Department of Human Services
Michelle R.B. Saddler, Secretary
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PM 02: Initial Request for Benefits

WAG 02.

  • PM 02-01-00: Overview of DHS Service Delivery Process – 01/01/04
    • PM 02-01-01: Coordinated Intake – 11/01/00
      • PM 02-01-01-a: Coordinated Intake for TANF (Except Child-Only) – 07/01/10 MR 10.18
      • PM 02-01-01-b: Coordinated Intake for All Other Cases – 03/16/05
    • PM 02-01-02: Service Coordination – 04/01/02
      • PM 02-01-02-a: Service Coordination for TANF Cases (Except Child-Only) – 04/01/02
      • PM 02-01-02-b: Service Coordination for All Other Cases – 04/01/02
  • PM 02-02-00: Referral/Connection – MR 13.13 05/14/13
  • PM 02-03-00: Family Assessment – 07/01/10 MR 10.20
  • PM 02-04-00: Application – 07/01/10 MR 10.18
    • PM 02-04-01: Making Application Forms and Pamphlets Available – 06/29/07MR 07.13
    • PM 02-04-02: Who May Apply – 07/16/12 MR 12.19
      • PM 02-04-02-a: Approved Representative – 08/19/08 MR 08.21
    • PM 02-04-03: Who Signs the Application – 03/01/02
    • PM 02-04-04: When Is It an Application? – 05/18/11 MR 11.10
    • PM 02-04-05: Applications Received in the Wrong Office – 05/18/11 MR 11.10
    • PM 02-04-06: Application Date – 05/18/11 MR 11.10
      • PM 02-04-06-a: Applications Accepted by ORS – 03/01/01
      • PM 02-04-06-b: SNAP Applications Taken by SSA – 03/01/97
      • PM 02-04-06-c: Applications Received From All Kids Application Agents – 05/18/11 MR 11.10
      • PM 02-04-06-d: Faxed Applications When the Office Is Closed – 03/01/01
    • PM 02-04-07: Transferring an Application (Cash,Medical) – 01/03/11 MR 10.32
    • PM 02-04-08: Helping the Applicant – 07/01/97
    • PM 02-04-09 Handling Multiple Applications – 07/06/10 MR 10.22
  • PM 02-05-00: Screening and Registration – 03/01/97
    • PM 02-05-01: Screening – 11/01/01
    • PM 02-05-02: Registration – 06/29/07 MR 07.13
    • PM 02-05-03: Screening and Registration for Mail-in or Faxed Applications – 03/01/01
    • PM 02-05-04: Presumptive Eligibility Coverage for Children Applying For Medical Benefits – 05/03/04
      • PM 02-05-04-a: Authorizing PE Coverage – 05/03/04
      • PM 02-05-04-b: Ending PE Coverage – 05/03/04
      • PM 02-05-04-c: Denying PE Coverage – 05/02/04
  • PM 02-06-00: Eligibility Interview Process – 03/01/02
    • PM 02-06-01: Eligibility Interview – 03/01/02
      • PM 02-06-01-a: Front Door Financial Help for Applicants (TANF) – 07/01/10 MR 10.18
      • PM 02-06-01-b: Waiving the Family Community Resource Center Face-to-Face Eligibility Interview – MR 13.13 05/14/13
      • PM 02-06-01-c: Failure to Come to Family Community Resource Center Interview – 03/03/03
  • PM 02-07-00: Verification Process – 03/01/97
    • PM 02-07-01: Clearances – 03/07/12 MR 12.07
    • PM 02-07-02: Obtaining Verifications – 03/01/02
      • PM 02-07-02-a: Applicant Has Verification – 03/01/97
      • PM 02-07-02-b: Third Party Verification Needed – MR 13.13 05/14/13
      • PM 02-07-02-c: Applicant in Hospital (Cash, Medical) – MR 13.13 05/14/13
      • PM 02-07-02-d: Information Received After Application Denied – 03/01/97
    • PM 02-07-03: Verification of Eligibility Factors – 03/01/97
      • PM 02-07-03-a: Age (AABD, TANF) – 07/01/97
      • PM 02-07-03-b: Blindness and Disability (AABD, SNAP) – 03/01/97
      • PM 02-07-03-c: Citizen/USCIS Status – 07/01/06 MR 11.04
      • PM 02-07-03-d: Residence – 04/12/10 MR 10.07
      • PM 02-07-03-e: Presence in Home (TANF, All Kids, GA-FCA) – 09/01/00
      • PM 02-07-03-f: School Status (TANF, GA-FCA) – 06/01/04
      • PM 02-07-03-g: Relationship (TANF, All Kids, GA-FCA) – 09/01/00
      • PM 02-07-03-h: Income – 07/01/99
      • PM 02-07-03-i: Assets – 06/13/11 MR 11.12
      • PM 02-07-03-j: Special Verifications for TANF and Parent/All Kids Assist – 09/01/00
      • PM 02-07-03-k: Special Verifications for GA – 07/01/97
      • PM 02-07-03-l: Special Verifications for SNAP – 06/13/11 MR 11.12
      • PM 02-07-03-m: Special Verifications for QMB and SLIB – 03/01/97
    • PM 02-07-04: Verification of Questionable Information – 11/01/00
  • PM 02-08-00: Expedited SNAP Application – 03/01/01
    • PM 02-08-01: Who Can Get Expedited Service – 10/06/03
      • PM 02-08-01-a: Definition of Migrant Who is "Out of Funds" – 06/01/00
    • PM 02-08-02: Expedited SNAP Processing – 03/01/97
      • PM 02-08-02-a: Interview – 03/01/01
      • PM 02-08-02-b: Timeframes – 03/01/97
    • PM 02-08-03: Verification – 03/01/97
      • PM 02-08-03-a: Required Verification – 03/01/97
      • PM 02-08-03-b: Other Verification – 06/13/11 MR 11.12
      • PM 02-08-03-c: Financial Management – 03/01/97
    • PM 02-08-04: Eligibility Factors – 03/01/97
      • PM 02-08-04-a: Social Security Numbers – 03/01/97
      • PM 02-08-04-b: Work Registration – 03/01/97
    • PM 02-08-05: SNAP Approval Period – 10/09/01
      • PM 02-08-05-a: Regular Approval Period – 03/01/97
      • PM 02-08-05-b: One or 2-Month Approval Period – 03.01/97
      • PM 02-08-05-c: Two-Month Approval Period – 03/01/97
    • PM 02-08-06: Limits on Receipt of Expedited Service – 02/15/02
      • PM 02-08-06-a: Subsequent Receipt of Expedited Service – 03/01/97
  • PM 02-09-00: Responsibility and Services Plan - TANF – 06/01/04
    • PM 02-09-01: TANF - Adult Included – 07/01/12 MR 12.15
      • PM 02-09-01-a: TANF 2-Parent Case – 07/01/10 MR 10.18
      • PM 02-09-01-b: DCFS Intact Family Case – 07/01/10 MR 10.18
      • PM 02-09-01-c: Goal Setting – 07/01/10 MR 10.18
      • PM 02-09-01-d: Refusal to Cooperate at Application – 07/01/10 MR 10.18
      • PM 02-09-01-f: Pregnant Women – 03/16/05
    • PM 02-09-02: TANF Child-Only and All Categories Other Than TANF – 03/16/05

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