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Illinois
Department of Human Services
Michelle R.B. Saddler, Secretary
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Policy Manual Chapter Table of Contents
PM 02: Initial Request for Benefits
WAG 02.
PM 02-01-00: Overview of DHS Service Delivery Process
– 01/01/04
PM 02-01-01: Coordinated Intake
– 11/01/00
PM 02-01-01-a: Coordinated Intake for TANF (Except Child-Only)
– 07/01/10 MR 10.18
PM 02-01-01-b: Coordinated Intake for All Other Cases
– 03/16/05
PM 02-01-02: Service Coordination
– 04/01/02
PM 02-01-02-a: Service Coordination for TANF Cases (Except Child-Only)
– 04/01/02
PM 02-01-02-b: Service Coordination for All Other Cases
– 04/01/02
PM 02-02-00: Referral/Connection
– MR 13.13 05/14/13
PM 02-03-00: Family Assessment
– 07/01/10 MR 10.20
PM 02-04-00: Application
– 07/01/10 MR 10.18
PM 02-04-01: Making Application Forms and Pamphlets Available
– 06/29/07MR 07.13
PM 02-04-02: Who May Apply
– 07/16/12 MR 12.19
PM 02-04-02-a: Approved Representative
– 08/19/08 MR 08.21
PM 02-04-03: Who Signs the Application
– 03/01/02
PM 02-04-04: When Is It an Application?
– 05/18/11 MR 11.10
PM 02-04-05: Applications Received in the Wrong Office
– 05/18/11 MR 11.10
PM 02-04-06: Application Date
– 05/18/11 MR 11.10
PM 02-04-06-a: Applications Accepted by ORS
– 03/01/01
PM 02-04-06-b: SNAP Applications Taken by SSA
– 03/01/97
PM 02-04-06-c: Applications Received From All Kids Application Agents
– 05/18/11 MR 11.10
PM 02-04-06-d: Faxed Applications When the Office Is Closed
– 03/01/01
PM 02-04-07: Transferring an Application (Cash,Medical)
– 01/03/11 MR 10.32
PM 02-04-08: Helping the Applicant
– 07/01/97
PM 02-04-09 Handling Multiple Applications
– 07/06/10 MR 10.22
PM 02-05-00: Screening and Registration
– 03/01/97
PM 02-05-01: Screening
– 11/01/01
PM 02-05-02: Registration
– 06/29/07 MR 07.13
PM 02-05-03: Screening and Registration for Mail-in or Faxed Applications
– 03/01/01
PM 02-05-04: Presumptive Eligibility Coverage for Children Applying For Medical Benefits
– 05/03/04
PM 02-05-04-a: Authorizing PE Coverage
– 05/03/04
PM 02-05-04-b: Ending PE Coverage
– 05/03/04
PM 02-05-04-c: Denying PE Coverage
– 05/02/04
PM 02-06-00: Eligibility Interview Process
– 03/01/02
PM 02-06-01: Eligibility Interview
– 03/01/02
PM 02-06-01-a: Front Door Financial Help for Applicants (TANF)
– 07/01/10 MR 10.18
PM 02-06-01-b: Waiving the Family Community Resource Center Face-to-Face Eligibility Interview
– MR 13.13 05/14/13
PM 02-06-01-c: Failure to Come to Family Community Resource Center Interview
– 03/03/03
PM 02-07-00: Verification Process
– 03/01/97
PM 02-07-01: Clearances
– 03/07/12 MR 12.07
PM 02-07-02: Obtaining Verifications
– 03/01/02
PM 02-07-02-a: Applicant Has Verification
– 03/01/97
PM 02-07-02-b: Third Party Verification Needed
– MR 13.13 05/14/13
PM 02-07-02-c: Applicant in Hospital (Cash, Medical)
– MR 13.13 05/14/13
PM 02-07-02-d: Information Received After Application Denied
– 03/01/97
PM 02-07-03: Verification of Eligibility Factors
– 03/01/97
PM 02-07-03-a: Age (AABD, TANF)
– 07/01/97
PM 02-07-03-b: Blindness and Disability (AABD, SNAP)
– 03/01/97
PM 02-07-03-c: Citizen/USCIS Status
– 07/01/06 MR 11.04
PM 02-07-03-d: Residence
– 04/12/10 MR 10.07
PM 02-07-03-e: Presence in Home (TANF, All Kids, GA-FCA)
– 09/01/00
PM 02-07-03-f: School Status (TANF, GA-FCA)
– 06/01/04
PM 02-07-03-g: Relationship (TANF, All Kids, GA-FCA)
– 09/01/00
PM 02-07-03-h: Income
– 07/01/99
PM 02-07-03-i: Assets
– 06/13/11 MR 11.12
PM 02-07-03-j: Special Verifications for TANF and Parent/All Kids Assist
– 09/01/00
PM 02-07-03-k: Special Verifications for GA
– 07/01/97
PM 02-07-03-l: Special Verifications for SNAP
– 06/13/11 MR 11.12
PM 02-07-03-m: Special Verifications for QMB and SLIB
– 03/01/97
PM 02-07-04: Verification of Questionable Information
– 11/01/00
PM 02-08-00: Expedited SNAP Application
– 03/01/01
PM 02-08-01: Who Can Get Expedited Service
– 10/06/03
PM 02-08-01-a: Definition of Migrant Who is "Out of Funds"
– 06/01/00
PM 02-08-02: Expedited SNAP Processing
– 03/01/97
PM 02-08-02-a: Interview
– 03/01/01
PM 02-08-02-b: Timeframes
– 03/01/97
PM 02-08-03: Verification
– 03/01/97
PM 02-08-03-a: Required Verification
– 03/01/97
PM 02-08-03-b: Other Verification
– 06/13/11 MR 11.12
PM 02-08-03-c: Financial Management
– 03/01/97
PM 02-08-04: Eligibility Factors
– 03/01/97
PM 02-08-04-a: Social Security Numbers
– 03/01/97
PM 02-08-04-b: Work Registration
– 03/01/97
PM 02-08-05: SNAP Approval Period
– 10/09/01
PM 02-08-05-a: Regular Approval Period
– 03/01/97
PM 02-08-05-b: One or 2-Month Approval Period
– 03.01/97
PM 02-08-05-c: Two-Month Approval Period
– 03/01/97
PM 02-08-06: Limits on Receipt of Expedited Service
– 02/15/02
PM 02-08-06-a: Subsequent Receipt of Expedited Service
– 03/01/97
PM 02-09-00: Responsibility and Services Plan - TANF
– 06/01/04
PM 02-09-01: TANF - Adult Included
– 07/01/12 MR 12.15
PM 02-09-01-a: TANF 2-Parent Case
– 07/01/10 MR 10.18
PM 02-09-01-b: DCFS Intact Family Case
– 07/01/10 MR 10.18
PM 02-09-01-c: Goal Setting
– 07/01/10 MR 10.18
PM 02-09-01-d: Refusal to Cooperate at Application
– 07/01/10 MR 10.18
PM 02-09-01-f: Pregnant Women
– 03/16/05
PM 02-09-02: TANF Child-Only and All Categories Other Than TANF
– 03/16/05
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