When the action is not upheld:
- Take the action directed by the hearing decision.
- Restore benefits for the first possible fiscal month if the client qualifies for them.
- Review the case facts to see where the error was made and correct the error.
- Refigure or document, as necessary.
- Notify the client and Bureau of Assistance Hearings in writing of your action, the correct benefit amount, and any benefits owed.