PM 01-07-05-b

  1. (FCRC) Contact HFS Fair Hearings Section (FHS) at 1-800-435-0774 when you receive an appeal regarding dental services.
  2. revised text(HFS FHS) Contacts DentaQuest of Illinois, LLC to inform them of the appeal.
  3. revised text(DentaQuest) Works cooperatively with HFS to complete the appeals process, including preparing and sending a Decision Summary or Statement of Facts (Form 102) and representing the Department by telephone during the hearing.