PM 01-07-05-a.

  1. (Appeals Coordinator) Contact the HFS DCSE Assistant Regional Manager when the appeal involves client appointments or interviews with DCSE staff.
  2. (Appeals Coordinator) Enlist the aid of the FRC when the child support issue is complex (e.g., distribution, pass through, excess support, interstate, or offset matters).
  3. (FCRC) Use the confidential telephone number to contact DCSE's central office FRC liaison in Springfield.
  4. (DCSE FRC Liaison) Advise a course of action and arrange for DCSE hearing representation, if necessary.