Skip to Content
Department of Human Services
Michelle R.B. Saddler, Secretary
Alcoholism & Addiction
Disability & Rehabilitation
Health & Medical
Pregnancy & Parenting
Violence & Abuse
Becoming a Provider
Centralized Repository Vault (CRV)
Licensure & Certification
Family & Community Services Manuals
Cash, SNAP, and Medical Manual
Workers' Action Guide Chapter Table of Contents
WAG 01: Rights and Responsibilities
WAG 01-06-00: Client Notices
WAG 01-06-02: Notice of Approval or Denial
WAG 01-06-02-a: Cash Benefits
Approve or deny the application through the Automated Intake System (AIS).
Approve an AABD Cash application through IPACS.
In AIS or IPACS, enter in Item 39 of Form 552 either:
code 90 to suppress the central notice, or
code 00 to send a central notice.
Within 2 workdays of when an application is approved or denied without entry of a suppression code, automatically issues and sends Form 360C.
Complete and send correct sections and pages of Notice of Decision on Application for Cash, Medical and/or SNAP - Local (Form 360) for:
approved cases which do not meet
the criteria for the central issuance of Form 360C (see
denials processed through IPACS.
When manually issuing Form 360 series,
complete the following information on Form 360D:
Date of Notice (the date the correct pages of Form 360 series are mailed);
Family Community Resource Center name, address, and telephone number; and
Date of application.
For AABD cases, when manually issuing Form 360 series, include AABD/SNAP Computation (Form 4050).
Send the client the first page (Form 360D) and the appeals rights page (Form 360P) and any section(s) which applies to the program(s) for which a decision has been made.
Complete the correct pages of Form 360 series for the approval of cases initially approved or denied as presumptively eligible (PE). For TANF Cash cases, send TANF Cash Computation Form (Form 2383C) and Attachment to Worksheet for Computation of Grant/SNAP (Form 553G), with the correct pages and section(s) of Form 360 to the applicant, when applicable.
For TANF Cash cases
, issues and sends Approval TANF/SNAP Computation (Form 553I), and if needed, Attachment to Worksheet for Computation of Grant/SNAP (Form 553GC), when a cash application is approved and income is budgeted for the first regular payment month.
For AABD cases
, issues and sends AABD/SNAP (Form 4050C) when a cash application is approved.
Includes a statement on Form 360C advising the client to contact the Family Community Resource Center to receive more information about the reason for the decision, when an application is denied because the applicant was found "not disabled" (AABD).
For GA-TA cases
, sends the applicant Important Notice Regarding Eligibility for Transitional Assistance Program (Form 3404) and Form 360C, when an application for GA-TA is denied because the applicant does not meet any criteria for being considered "not employable" (TAR 65).
WAG 01-06-02-a: Cash Benefits
WAG 01-06-02-b: Medical
WAG 01-06-02-c: Special Requests
WAG 01-06-02-d: SNAP
State of Illinois
DHS Outlook Login