WAG 02-07-03-n

The Asset Verification System (AVS) electronically searches Financial Institutions (FIs) across the United States for assets and asset transfers of Illinois Medicaid's Aid to the Aged, Blind or Disabled (AABD) clients. AVS will provide caseworkers with the first minute of the first day of each month balance for each verified asset. AVS searches FIs using criteria such as our client's social security number (SSN), name, date of birth and physical address. The AVS searches take 10 calendar days to be completed with more than half of the results being returned in just 5 calendar days. The Asset Verification System Portal is part of a toolkit used to help workers determine the eligibility of Aid to the Aged, Blind and Disabled (AABD) clients who require resource verification. Its goal is to provide workers with electronic verification of resources. To access the AVS Web Portal visit: il.pcgusavs.com. Before initiating a request in AVS, review prior AVS search results for each individual (See WAG 02-07-03-n).

Section 1940 of the Social Security Act requires resources to be electronically verified for certain AABD clients. AABD clients that require an AVS search to be completed are identified by their Type of Assistance (TOA). TOAs that require an AVS search to be completed are:

Program TOA Look-Back Period
Widower WDOW 30 Days
DAC DAC 30 Days
AABD LTC SLF SLF 60 Months
AABD LTC DOA DOA 60 Months
AABD LTC NH NH 60 Months
AABD COMMUNITY AABD 30 Days
AABD COMMUNITY SPENDDOWN SPDC 30 Days
AABD LTC Spenddown SPDL 60 Months
HBWD HBWD 30 Days
1619 1619 30 Days
SHELTER CARE SHLT 30 Days
DOA SPENDDOWN DOAS 60 Months

The following AABD clients are not required to have an AVS search completed:

  • Individuals that are only receiving Medicare Savings Program (MSP) benefits,
  • Individuals that have countable income less than or equal to 100% of the FPL,
  • Individuals eligible for Simplified Processing, or
  • MAGI EDGs:
    • ACA,
    • FHP,
    • Pregnant Women, or
    • All Kids Share, Premium 1 and Premium 2 EDGs.

Note: Simplified Processing does not apply to TANF and/or AABD cash cases. This policy applies to Community Medical and Long Term Supports and Services (LTSS) clients.

AVS does not provide verification for the following types of resources:
  • Life Insurance Policies,
  • Bonds,
  • Treasury Securities, and
  • Real Property.

Case Queue

The Case Queue is the main screen of PCG's AVS Portal and stores previous search results. This screen also allows the user to assign a case to a different office, organize the case queue, provides a quick search option, verify case alerts, and more (see the AVS 2.0 User Guide (pdf) for the full list of options). The Case Queue requires each office to close cases when the eligibility decision has been made in IES (this will help users locate current results faster).  

Case Dashboard

The Case Dashboard allows workers to view the following information:

Eligibility Decision- indicates whether a case is Pending Review, currently under review or, if the review is complete, the determination that was made,

Application Information- displays basic information regarding the request (i.e. nursing home) and case type (i.e. application or renewal),

Account Information- displays the value of current resources as of month of application,

Property Information-displays the value of the currently owned property (property results are not included at this time),

AVS Summary- outlines all the suspicious transfers or properties of an individual who is likely ineligible based on available information,

Eligibility History- identifies the number of times a request has been processed through AVS for this applicant/beneficiary-, and

Eligibility Bar- displays basic information regarding the applicant, spouse (if applicable), case and resources.

AVS Support

The AVS system provides support to its users for technical and procedural guidance. The AVS Web Portal includes the Asset Verification System Help Center located on the AVS Dashboard which includes short videos on topics such as:

  • Site Access and Change Password,
  • Case Queue,
  • AdHoc Request (single request) ,
  • Eligibility History,
  • Navigation Icons, and
  • Results After Decision Queue.

Select the ? icon on the top right of the AVS Dashboard to view the AVS Help Topics such as Case Dashboard and Case Queue. To report an issue or to talk to a representative from PCG concerning AVS issues, contact the AVS call center by email at ilavshelp@pcgus.com. AVS offers support to the participating FIs that are part of the AVS network. When a FI contacts a worker seeking AVS support, provide the following:

  • Fax: 1.847.763.1960.

Note: The AVS batch process is currently being developed and will be released in 2019. PM/WAG pages will be updated at that time.