The claimant may request that the Department pay the funeral home direct. A signed statement must be included with the request. The statement should contain the claimant's:
- home address;
- phone number; and
- request for the payment to go to the funeral home.
If the claimant requests that the payment be paid to themselves, the Department is not part of that agreement. A vendor who does not receive payment may start private collection action against a claimant who received payment from the Department.