PM 22-02-02-a.

  1. (FRC) Reviews the Client Database to see if the check was voided. Pass through payments are identified on the Recipient Ledger Inquiry (PF5/F6) by a TA 99, TAR 00, and Reason Code 609.
  2. (FRC) Asks the client to sign the following if the check is not voided:
    • 4 copies of Form 98, Stop Payment & Recovery Agreement, and
    • 8 copies of Form 1403, Signature Exemplar.

NOTE: Original signatures are required on all forms. Never send copies of any of these signed forms to DHS Expenditure Control Unit.

Lost or Stolen Check

  1. (Client) Reports Pass Through check lost or stolen.

    NOTE: Action cannot be taken until 10 postal workdays after the benefit's mailing date.

  2. (FRC) Completes blank Form 552:
    • Item 1 -Enter the complete case ID number for the original check.
    • Item 2 -Enter the effective date (MMYY) of the check being replaced.
    • Item 3 -Enter 55.
    • Item 4 -Enter 2.
    • Item 5 -Enter your caseload number.
    • Item 6 -Enter your initials.
    • Item 7 - Complete as appropriate. The Expenditure Control Unit adds an approval notation when the replacement check is approved.
    • Items 8 - 10 -Enter the name and current address for the case. If the name or address has changed recently for an active case, make the change on the regular rolls before submitting Form 552 for replacement benefits. For a canceled case, enter the current address in Items 9 and 10 and in REMARKS enter NEW ADDRESS.
    • Item 33 -Enter 07 (Lost or stolen child support pass through check).
    • Item 38 -Enter the amount of the original check.
    • REMARKS -Enter Form 98.
    • Item 40-Enter the check number, mailing date, and the amount of the original check.
    • Item 80-Enter 122 (Child Support Pass Through Payment) and the amount of the original payment.

      NOTE: The amount in Item 80 must agree with the amount shown in Item 38. 

  3. (FCRC) Complete 4 copies of Form 98 and 8 copies of Form 1403.
    1. Have client sign 4 copies of Form 98 and 8 copies of Form 1403.
  4. (FCRC) Send Form 552 with 4 copies of Form 98 and 8 copies of Form 1403 to the Expenditure Control Unit (ECU).
  5. (ECU) Approves replacing the check if it was not cashed or the endorsement signature was not genuine. Sends Form 552 to Exception Processing Unit.
  6. (ECU) Notifies the FRC of the replacement.

Voided Mailed Checks

  1. (Comptroller) Sends Notice of Returned Pass Through Warrant (Form 2672) to Expenditure Control Unit (ECU).
  2. (ECU) Sends Form 2672 to FRC through LWU.
  3. (FRC) Completes Form 552.
    • Item 1 -Enter the complete case ID number for the original benefits.
    • Item 2 -Enter the effective date (MMYY) of the check being replaced.
    • Item 3 -Enter 55.
    • Item 4 -Enter 2.
    • Items 5 & 6 -Complete.
    • Item 7 - Complete as appropriate. ECU adds an approval notation when the replacement check is approved.
    • Items 8 - 10 -Enter the name and current address for the case or the name and address for the different payee. On an active case, if an address change has recently occurred, process a Form 552 printout before the replacement action is sent to Springfield.
      • To replace a check to a different payee and/or address on a canceled case, enter the current address on the replacement Form 552 in Items 9 and 10. In REMARKS, enter DIFFERENT PAYEE/NEW ADDRESS.
    • Item 33 -Enter 08 - Voided Child Support Pass Through check.
    • Item 38 -Enter the amount of the original check.
    • REMARKS -Enter the number of the form used to void the check: Form 2672, Form 2673, Form 2720, or Form 2721.
    • Item 40 -Enter the check number, mailing date, and the amount of the original check.
    • Item 80 -Enter code 122 (Child Support Pass Through Payment) and the amount of the original payment.

      NOTE: The amount in Item 80 must agree with the amount shown in Item 38. 

    1. (FRC) Attaches Form 2672.
    2. Sends Form 552 and Form 2672 to ECU.