Family Community Resource Center staff must advise nonexempt customers of SNAP E & T requirements. In Cook County, the FCRC where the application is filed (Office of Choice) is responsible. Give The SNAP Employment Training Program brochure to a nonexempt customer at Intake or whenever an exempt person becomes nonexempt. This will serve as the Orientation. Explain:
- the assessment process and Employability Plan;
- SNAP E & T, including Earnfare;
- program and activity requirements;
- job search allowances and other support services;
- what qualifies as an acceptable employer contact and a "good faith" effort for making a job contact;
- exemption criteria;
- Earnfare payments, maximum Earnfare payment amounts, policy regarding Earnfare noncompliance; and
- SNAP sanction, good cause, and conciliation.
All nonexempt customers must comply with the following requirements:
- SNAP E & T activities such as Assessment, Employability Plan (EP) Development, and all component activities;
- respond to job referrals;
- accept a bona fide offer of suitable employment;
- continue employment;
- not voluntarily reduce earnings; and
- register with and appear for interviews through DES.
Complying with SNAP E & T means:
- providing information on background, education level, work history, and factors affecting employability or ability to meet program criteria (e.g., health or family problems); and
- appearing for scheduled meetings; and
- complying with the requirements of the SNAP E & T components.
Any nonexempt customer who fails to comply with SNAP E & T requirements without good cause or who fails to register for, accept, or continue employment, may be sanctioned. See PM 21-06-10 for SNAP E & T sanctions and PM 21-06-10-d for good cause reasons.
Refer to DCSS a noncustodial parent who fails to cooperate with a court order to comply with the Earnfare requirement, though they remain eligible for the SNAP Program, if they receive SNAP benefits.
Nonexempt customers who fail to comply without good cause:
- during the assessment process are subject to a SNAP sanction;
- after an assessment or who fail to register for, accept, or continue employment, are subject to a SNAP sanction.
Do not require SNAP E & T participation if:
- a contracted provider slot is not available for effective participation.
- supportive services are needed for effective participation, but are unavailable from DHS or some other source; or
- the customer's monthly allowable supportive service expense is more then the maximum amount allowed.
A customer may be required to take part in a different activity or a less costly activity.