- (FCRC) Refer clients who wish to change primary care provider or HMO to the RRP Unit at 1-800-325-8823.
- (RRP Unit) Sends HFS 3052, Choice of: Primary Care Physician (Doctor) Only/Primary Care Pharmacy Only/ Both PC Physician (Doctor)/Pharmacy, to caretaker relative if request meets requirements.
If the client disenrolls from an HMO, they must select a new primary care provider. The change in provider will be shown on the next regular medical card.
- (RRP Unit) Sends client HFS 3052.
- (RRP Unit) Chooses new primary care provider for client, if client does not make a choice.