PM 19-02-06-b.

(FCRC) The client, with the help of their worker, must establish goals and steps that will help them achieve maximum independence. Discuss with the client their strengths, weaknesses, and what barriers they face which may hinder them. Work with the client in deciding upon goals and steps which best meet their specific situation. The FCRC worker has the last say in what goals and steps are decided upon.

Form 4003A, Form 4003B, and Form 4003C relate to specific areas of information obtained through the assessment process. There may be multiple steps for each goal.

When setting goals and steps with a client, consider the following:

  1. Does the client need to first resolve barriers?

    If a client faces barriers or problems such as alcohol/substance abuse, domestic violence, homelessness, family problems, etc., they may need to resolve one or more of these issues before they can move to the next step.

  2. Does the client have basic educational needs that must be met prior to their being job ready?

    Educational services may be a good first step for a client. This could include a client:

    • with limited English language skills;
    • under age 20 without a high school diploma or GED;
    • age 20 and over who reads below a 9.9 grade level.
  3. Does the client have basic essentials that are needed to keep and hold a job?

    A job-ready person must have:

    • transportation (ability to get to the work site);
    • clothes (suitable and proper to the type of work);
    • suitable child care arrangements and necessary funds to pay for it, if needed;
    • tools (if required and not supplied by employer);
    • any required certificate, license, and/or degree;
    • medical release (where needed, such as the worker recently on disability);
    • mental and emotional ability to keep employment;
    • freedom from dependency on drugs or alcohol; and
    • motivation to find and hold a job.

      The job-ready person must also have one or more of the following: 

    • marketable skills obtained through:
      • work history within the past 24 months;
      • a prior work history in an area of interest or to which referral is requested;
      • education and/or training; or
    • all requirements listed for the specific job to which the person is referred.

For each goal, help the client develop steps which, when achieved, help them reach their goal. A step must reflect a specific accomplishment on the way to achieving the goal.

For example, if the goal is full-time employment as a computer operator, relevant activities may include gaining part-time experience or completing a training course.

When a TANF client needs child care to complete an activity approved in their RSP, refer them to the CCR&R. Use RD&C Referral Form (Form 2151) to make the referral. Attach a copy of the RSP to Form 2151.

When making the referral, make sure to include the number of hours of care that will be needed. In addition, when known, include the following information:

  • the activity schedule,
  • the beginning and end dates for which child care will be needed, and
  • the times of day in which the child care will be needed.

Document the necessary information for each activity for which it is needed. Provide the information in the NOTES section of the appropriate RSP form (e.g., Form 4003A) that contains the step or activity for which the client needs child care.