PM 19-02-01-b.

New Manual TextIES Phase 2 Process

IL444-1893 Medical, SNAP and Cash Redetermination Notice is generated by IES when a redetermination of benefits is due.  Questions pertaining to SNAP, cash and medical assistance will appear on the dynamic IL444-1893 Medical, SNAP and Cash Redetermination Notice.  IES sends the form in English or Spanish, which ever is appropriate. 

When the customer completes and returns the IL444-1893 Medical, SNAP and Cash Redetermination Notice, it is scanned and uploaded to the REDE Interview Required queue in the EDM Inbox.  Schedule a face-to-face interview with the customer using the IES Scheduling Module.  When the customer is interviewed, the worker claims the redetermination from the queue.  Use electronic clearances before requesting verification from the customer.  If all needed proofs are provided, either by the individual or through an electronic source, process the redetermination in IES.  See WAG 19-02-01-d for additional instructions on completing a REDE. 

Revised Manual TextLegacy System Process (ACM and IPACS)

A TANF REDE is required every 12 months.  A face-to-face REDE interview must be completed. 

TANF Eligibility Information IL444-4002C is mailed to the client in the 12th month following the month of the last opening date of the case and every 12 months thereafter. For example, if the last opening date is 12/01, a REDE form is sent every December.