The following applications can be processed through the Automated Intake System (AIS) or through the Illinois Healthcare and Family Services Communications System (IPACS):
- TANF and Family Health Plans approvals/denials;
- AABD Medical approvals/denials;3
- AABD Cash denials;
- SNAP approvals/denials; and
- RRA Cash and RRA Medical denials.
NOTE: See WAG 17-01-04-a for specific criteria that must be met for notice to be mailed centrally.
The following applications can only be processed through IPACS:
- AABD Cash approvals; and
- RRA Cash and RRA Medical approvals.