(FCRC) This section explains which eligibility factors must be verified and when and how to verify them.
Use the sources listed in this section to verify eligibility when information conflicts with prior documentation in the case record.
When getting necessary verifications from a client:
- Review any old case record(s) to make sure that the verification needed is not already there. Try not to make unnecessary copies.
- Only require verification when needed. Make sure the verification asked for is required.
- Accept other forms of verification not listed in this section if the information agrees with the client's statement and the listed sources are unavailable.
Send Form 2150 to the Bureau of Policy Development when getting verifications causes an undue hardship to the client and the Family Community Resource Center cannot get the information for them.
This may include:
- the client cannot pay the cost that would be incurred in getting the verification; or
- the client would have to contact a spouse, ex-spouse, or father of a child whom they are afraid to contact; or
- the client would have to contact an abuser or perpetrator of sexual violence, or the person's family or employer; or
- the verifications are impossible to get; or
- the client cannot get, or try to get, the verification because of their physical or mental condition.
If persons, employers, or other agencies will not release information without the client's consent, ask the client to sign Consent to Release of Information (Form 34) if there is not a release statement on the request form. Ask the client to sign Authorization to Release Medical Records (Form 4701H) if medical information is needed. See WAG 20-28-00 for in-home care clients.
Clearly state on Form 34 the type of information needed, the purpose, the length of the consent (not to exceed 90 days) and the specific person, employer, or agency being authorized by the client to give the requested information. A review of public records does not require written consent to release information.
(FCRC) Use the following procedures to verify birth, marriage, divorce or death:
- Use the Illinois Department of Public Health (IDPH) query on the KIDS system to verify the birth of a child born in Illinois; or
- Use SOLQ to verify death; or
- Contact the appropriate state agency for verification:
- when a death cannot be verified by SOLQ; or
- for the Illinois birth of an adult; or
- for an Illinois marriage or divorce; or
- for an out of state birth, marriage or divorce.
Note: A listing of appropriate agencies can be found at http://www.cdc.gov/nchs/w2w.htm. Follow the instructions provided by the state. If they charge a fee, contact the state agency and ask them to waive it. If they will not waive the fee, contact DHS.PolicyDevelopment@illinois.gov.