PM 02-07-01

IES System

IES provides clearances for each individual entered during application registration or at Redetermination (see Verifications in IES). All clearances results are displayed for each individual with a Social Security Number (SSN) and can be updated by clicking Retrigger Clearances at the top of the page. The Name drop down list allows the worker to choose which individual on the case to run or view clearances for. IES clearances consist of:
Clearance What Page Can I Run the Clearance From Verification(s) Returned Areas Prefilled
Federal Data Service Hub (SSA)
  • Individual Demographics
  • Social Security Number
  • Identity
  • US citizenship Status
  • US Citizen
  • Citizen Verification
Accounts Receivable System (ARS)
  • Clearance Results
  • Data Exchanges
  • Individual(s) Responsible for Recoupment
NA
Disqualified Recipients System (DRS)
  • Non-Cooperation/ Sanctions - Questions
  • IPV Sanctions - Details
  • Individual(s) Disqualified from SNAP
NA
Illinois Residency Verification (IL SoS)
  •  Individual Demographics-Citizenship/
  • Residency
  • Illinois Residence
  • State of Residence
  • Residence Verification
Key Information Delivery System (KIDS)
  • Absent Parent Court Order Support Liability
  • Questions-Income
  • Employment-Pay Details
  • Self-Employment-Details
  • Support Expenses-Details
  • Non-Custodial Parent Status
  • Child Support Benefits Received
  • Child Support Benefits Paid
  • Child Support Order
Each Page Returns Varying Information. See 'Verifications in IES' for complete details.
State Online Query (SOLQ)
  • Household Individuals Questions
  • Aged/Disability Benefits Details
  • Disability Details
  • Disability Status
  • SSA and SSI Benefits
  • Medicare Status
Each Page Returns Varying Information. See 'Verifications in IES' for complete details.
Third Party Liability (TPL)
  • Insurance Policy Information Details
  • Insurance Policy Information Eligible Clients
  • Non-Financial-Questions
  • TPL Insurance Coverage
NA
Automated Wage Verification (AWVS)
  • Employment-Pay Details
  • Self-Employment Details
  • Secondary Source for Earned Income
  • Unemployment Benefits
NA
Verify Lawful Presence (VLP)
  • Non-Citizen-Details
  • Lawful Presence
  • US Date of Entry
  • Sponsor
  • Non-Citizen Registration Status
  • Non-Citizen Registrationn Number
  • Student and Exchange Visitor Information System (SEVIS ID)
Asset Verification System (AVS) NA Liquid Resources NA

Note: Six clearances, the Federal Data Service Hub (SSA), Disqualified Recipients System (DRS), Illinois Residency Verification (IL SoS), Key Information Delivery System (KIDS), State Online Query (SOLQ), and Verify Lawful Presence (VLP) will prefill information on some pages in Data Collection. If information is available for prefilling from the clearances, you may receive a red prompt at the top of the page instructing you to review the clearance information. A message displays at the top of the page that says "Clearance results do not auto-populate the necessary fields in IES. The necessary information must be manually entered." This is a reminder that IES does not populate fields based on the information found on Clearance Results page.

Clearances can be triggered from three places:

  • Pages in Data Collection: Different clearance icons are located at the top of different pages in Data Collection. Clearance icons are located on specific pages based on verifications needed on that page. Run the clearance from the specific page to verify information while processing the case. 
  • Clearance Results: Use this page to view the most current results at once. This page is in the driver flow during Application Registration and Data Collection.
  • Data Exchanges: Use this page to either run clearances or view historical results. Visit the Data Exchanges page by using Left Navigation. There is no need to print information from clearances ran in IES because the historical results can be viewed on this page. Follow these steps to initiate a clearance from this page: 
    • Enter the individual's SSN,
    • Select the type of clearance,
    • Select 'Retrieve Current Information' or 'Retrieve Historical Information', and
    • Select 'Next'.
  • To view:
    • Current Information, select the magnifying glass next to the clearance to be reviewed, or
    • Historical Information, select the Run Date next to the clearance to be reviewed.

Note: All clearances except citizenship and Verify Lawful Presence, are automatically run, in the background, once the Individual Household page is saved. This information can be viewed or re-run from the Clearance Results page or the Data Exchanges page. Clearances can also be manually triggered on individual pages during Data Collection. Each clearance can only be run once a day. If a clearance is triggered twice in the same day, the original information displays.

Note: The VLP clearance needs to be triggered by the worker once all required information is entered into IES. The VLP clearance will not run if the individual is a citizen.


Legacy System

New InformationUpdated with Heads UP! Reviewing ACID & ANQR Clearances

(EW) Use CAF Folio (Form 2389) to store the required clearances.

    1. revised text(AIS) Automatically generates ANQR, ACID, AWVS, SOLQ, TPL, KIDS and SoS clearances for each application. Generates ARS for adults applying for cash. Generates DRS clearance for each SNAP application. Generates SNAP work requirement clearance for Category 08 SNAP only applicants.
    2. (Screener) For medical benefits applicants who report to be a U.S. citizen and have a SSN, complete an SSA citizenship inquiry via the SSA WTPY system. See PM 22-14-03-e for information about how to complete the citizenship query via the SSA WTPY system. After 48 hours from the time the query is completed and prior to approval, check the WTPY system for a response. See WAG 22-14-03-e for required follow up actions.
  1. (Screener) Use the ANQR inquiry to identify former case ID numbers and recipient numbers (RINs).
    1. (Screener) When completing a manual ANQR inquiry, use as little information as possible, such as last name and first initial of first name, to get the widest possible search. With common names use additional identifying information.
    2. (AIS) When there is a matching record found on the ANQR inquiry, automatically completes an ACID inquiry.
    3. (Screener) Request the old case record if there is a case with the same case name or basic number for the Family Community Resource Center.
  2. (Screener) Use the ACID inquiry to determine:
    • if the person has been assigned a RIN within the past 2 years;
    • if any member of a TANF assistance unit has been sanctioned within the past 3 months;
    • whether anyone included in the assistance unit has received assistance in the past 2 years; and
    • previous case ID numbers.
  3. (Screener) If anyone has received assistance in the past 2 years, obtain the RIN from the ACID and ANQR inquiries and enter it on the AIS screen or in Item 60 on Form 552, if processing the application through IPACS. Refer to WAG 27-60-03.
  4. (Screener/EW) If a TANF applicant has been sanctioned within the past 3 months, determine if the sanction is over. See PM 03-13-00, WAG 03-13-00, PM 03-22-00, WAG 03-22-00, PM 24-04-00 and WAG 24-04-00.

    NOTE: If the sanction was imposed more than 3 months ago, and the client is off cash and medical for at least one month, the sanction is over. 

    1. If the sanction is over, do not reenter the sanction code.
    2. If the sanction is not over, continue the sanction if cash is approved by reentering the original sanction code.
  5. (Screener/EW) Complete an AWVS inquiry to determine employment information and potential eligibility for UI through completion of the "Potential Eligibility for Unemployment Insurance (UI)" screen.
  6. (Screener/EW) The ARS clearance determines if the client has a recoupable balance.
  7. (Screener/EW) The SDX and SOLQ clearances provide SSA/SSI information. If there is a conflict of information on clearances, or if the applicant does not agree with the information from SDX and SOLQ, ask them for verification.
  8. (System) Automatically generates an ASVI clearance upon entering an Alien Registration (A) number in AIS.
    1. (Screener/EW) Use the ASVI inquiry to verify the immigration status of a non citizen who requests assistance for themselves. Compare the ASVI response to the person's INS document(s) to verify authenticity.
    2. (Screener/EW) If the ASVI data does not match or the ASVI response is "Institute Secondary Verification," send Document Verification Request (Form G-845) to the Immigration and Naturalization Service (see WAG 26-01-03-a).
  9. (AIS) Automatically generates a CSOC clearance for each applicant between the ages of 5 and 18, who lives in the City of Chicago.
    1. (EW) Use the inquiry as proof of address, living with, and a student's attendance in the Chicago Public School system.
    2. (EW) Send Verification of School Attendance (Form 541ACM or Form 541CF) if a client disputes information obtained through the CSOC clearance, or if the child attends a private school.
  10. (System) Completes a TPL inquiry when there is a matching record found on the ANQR inquiry.

    NOTE: If the TPL clearance was not generated for an applicant who previously received assistance: 

    • (EW) request the clearance by entering the previous RIN and case ID number on screen 7A of AIS; or
    • (EW) access PF8 and make an entry in the TPL field to view the TPL segment of MMIS.
    1. (EW) Use the TPL inquiry to determine if the person has previously reported health insurance information.
    2. (EW) If TPL was not previously reported for the old Case ID entered on screen 7A of AIS, a clearance is automatically produced with the following message:

      No recipient (with TPL segments) found for the Case ID number entered. 

  11. (EW) See WAG 24-03-01-a for FSIS clearances.