PM 01-07-12-c

Appeal Results in an Increase in Benefits

  1. Notify the SNAP unit of the increase by Notice of Decision in Response to Reported Change in Household Circumstances - Supplemental Nutrition Assistance Program (SNAP) (Form 1988). Change the first line of the form to read, "This is in response to your SNAP Appeal."

    If benefits were continued at the previous amount during the hearing process and no change is necessary, notify the SNAP unit via Form 1988 that benefits will not change. Change the first line of Form 1988 to read, "This is in response to your SNAP Appeal". 

  2. Adjust the regular SNAP benefits for the first possible fiscal month.
  3. Authorize supplemental benefits via Form 552.
  4. new textPrior to authorizing Past Month benefits, review the Accounts Receivable (ARS) to determine if a current SNAP claim exists with an outstanding balance. 
    1. new textIf no SNAP claim with an outstanding balance is found, authorize a mercury issuance for all months except a first month of approval using TA 56 Def 7 TAR 20. Complete a separate transaction for each month of the underpayment. 
    2. new textIf a SNAP claim with an outstanding balance is found, do not issue mercury benefits for a Past Month.  Complete Request to Apply Past Month SNAP Benefits to Unpaid Claim Balance (Form 1992) for all months except a first month of approval. (see WAG 23-01-02-b).  Fax Form 1992 to the Bureau of SNAP Integrity (BSNAPI) at (217) 557-5345.  BSNAPI will initiate the required actions to offset the SNAP overissuance.  BSNAPI will issue the remainder of any underpayment that is in excess of the claim balance. 
    3. new textOn Form 514 in ACM, record any action taken as a result of the actions ordered in the Final Hearing Decision.

Appeal Decision Orders the Family Community Resource Center to Review the Case

  1. Complete a review of the case. Complete a new SNAP Calculation Sheet (Form 683b) reflecting the case circumstances.
  2. Notify the SNAP unit of the action to be taken as a result of the review.
    • If the review shows that the application should be approved or denied, send Form 360 (showing the new reason, if denied).
    • If the review shows that benefits should be reduced or discontinued, send Form 157 (showing the new reason for the reduction).
    • If the review shows that benefits should be increased, send Form 1988. Change the first sentence of the form to read, "This is in response to your SNAP Appeal".  Issue supplemental mercury benefits, if appropriate.
    • If benefits were continued at the previous amount during the hearing process and no change is necessary as a result of the new determination, send Form 1988 that benefits will not change. Change the first line of Form 1988 to read, "This is in response to your SNAP Appeal."
    • new textIf the review shows that the SNAP unit is due past month benefits, review the Accounts Receivable (ARS) to determine if a SNAP claim exists with an outstanding balance. 
      1. new textIf no SNAP claim with an outstanding balance is found, authorize a mercury issuance for all months except a first month of approval using TA 56 Def 7 TAR 20. Complete a separate transaction for each month of the underpayment.
      2. new textIf a SNAP claim with an outstanding balance is found, complete Request to Apply Past Month SNAP Benefits to Unpaid Claim Balance (Form 1992) for all months except a first month of approval. (see WAG 23-01-02-b). Fax Form 1992 to the BSNAPI at (217) 557-5345. BSNAPI will initiate the required actions to offset the SNAP overissuance.  BSNAPI will issue the remainder of any underpayment that is in excess of the claim balance. 
  3. new textOn Form 514 in ACM, record any action taken as a result of the actions ordered in the Final Hearing Decision